Business Development Officer

Crisil; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Crisil is seeking a proactive client-facing leader to drive client acquisition and revenue growth for the ESG Ratings franchise. You will originate new mandates, develop corporate relationships, and expand market penetration while coordinating with internal teams to ensure delivery, high client satisfaction, and sustained franchise growth.

You will manage engagements with prospective and existing companies, respond to client requirements, and work across sustainability, finance, IR and risk

Responsibilities

• Generate new business opportunities and achieve sales targets for ESG ratings and related solutions.
• Drive mandate acquisition, renewals and upselling opportunities.
• Manage the sales pipeline, proposals, commercial discussions, collections and client onboarding.
• Serve as the key relationship manager for assigned companies throughout the rating lifecycle.
• Address client requests, queries, concerns, and feedback promptly and effectively.
• Ensure a seamless client experience while maintaining integrity and independence.
• Build relationships with sustainability leaders, investors and other stakeholders.
• Provide market intelligence and identify emerging ESG trends and opportunities.
• Act as the bridge between clients and internal teams to ensure timely delivery and client satisfaction.
• Coordinate closely with analytical, operations, legal, marketing, and finance teams.

Job description

Drive client acquisition and revenue growth for the ESG Ratings franchise by originating new mandates, developing strategic corporate relationships, and expanding market penetration. Serve as the primary client-facing representative, managing engagement with prospective and existing companies, responding to client requirements, and coordinating across internal stakeholders to ensure seamless delivery, high client satisfaction, and sustained franchise growth.

Key Responsibilities

1. Sales & Business Development

• Generate new business opportunities and achieve sales targets for ESG ratings and related solutions.
• Drive mandate acquisition, renewals and upselling opportunities.
• Manage the sales pipeline, proposals, commercial discussions, collections and client onboarding.

2. Company Engagement & Relationship Management

• Serve as the key relationship manager for assigned companies throughout the rating lifecycle.
• Address client requests, queries, concerns, and feedback promptly and effectively.
• Ensure a seamless client experience while maintaining the integrity and independence.
• Build strong relationships with relevant teams of client like sustainability, finance/compliance, IR, investment, risk and other relevant teams of clients.
• Strengthen the visibility and credibility of the ESG Ratings franchise in the market.
• Support issuer engagement initiatives, webinars, roundtables, and industry interactions.
• Build relationships with key sustainability leaders, industry bodies, investors, and other stakeholders.
• Provide market intelligence and identify emerging ESG trends and opportunities.

4. Internal Stakeholder Coordination

• Act as the bridge between clients and internal teams to ensure timely delivery and client satisfaction.
• Coordinate closely with analytical, operations, legal, marketing, and finance teams.

Key Success Metrics

• Revenue growth, new mandates won, and renewal rates
• Client satisfaction and responsiveness to client requests
• Strength of corporate relationships and engagement levels
• Franchise-building initiatives and market visibility