Business Development Manager IFM

Supreme Facility Management; Chennai District, Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Supreme Facility Management in India seeks an experienced Business Development Manager for Integrated Facility Management (IFM). You will drive new business acquisition, revenue growth and client relationships across Chennai, Bengaluru or Pune.

Responsibilities include B2B lead generation, solution selling, tender/RFP management and contract closure, building a strong sales pipeline, meeting CXO-level stakeholders, and developing customized IFM solutions to win profitable contracts.

Qualifications

• 5–10 years of experience in Business Development/Sales.
• Relevant experience in Facility Management / IFM is preferred/required.
• Strong B2B sales and corporate client acquisition.
• Proven experience in lead generation and conversion.
• Good understanding of IFM service models, SLAs and KPIs.
• Experience in RFP/RFQ, tendering, costing and negotiations.

Responsibilities

• Identify and generate new IFM business opportunities.
• Develop leads through networking, cold calling, references, market research and industry connections.
• Build and maintain a strong sales pipeline.
• Achieve monthly, quarterly and annual business targets.
• Identify opportunities across corporate, industrial, commercial and MNC clients.
• Meet Facility Heads, Admin Heads, Procurement Heads and CXOs.
• Understand client requirements and propose customized IFM solutions.
• Conduct client meetings, site visits and presentations.
• Develop long-term client relationships and generate repeat business.
• Promote integrated solutions covering technical services, housekeeping, security and more.
• Handle RFP, RFQ and tender opportunities from identification to submission.
• Coordinate with cross-functional teams for costing and proposals.

Skills

B2B sales

Lead generation

Relationship management

Negotiation

Presentation

Education

MBA/PGDM in Sales & Marketing / Business Development

Graduate in any discipline

Tools

CRM systems

Job description

Job Description Business Development Manager IFM

Position: Business Development Manager – Integrated Facility Management (IFM)
Experience: 5–10 Years
Locations: Chennai / Bengaluru / Pune
Industry: Integrated Facility Management / B2B Services
Function: Business Development & Sales

Job Summary

We are looking for an experienced Business Development professional with strong IFM/Facility Management industry experience to drive new business acquisition, revenue growth and client relationships.

The role will focus on B2B sales, lead generation, solution selling, tender/RFP management and contract closure for integrated facility management services. Similar current IFM BDM roles emphasize new-client acquisition, CXO/procurement relationships, proposals, tenders, negotiations and pipeline management.

Business Development

• Identify and generate new IFM business opportunities.
• Develop leads through networking, cold calling, references, market research and industry connections.
• Build and maintain a strong sales pipeline.
• Achieve monthly, quarterly and annual business targets.
• Identify opportunities across corporate, industrial, commercial and MNC clients.

Client Acquisition & Relationship Management

• Meet Facility Heads, Admin Heads, Procurement Heads, HR Heads and CXOs.
• Understand client requirements and propose customized IFM solutions.
• Conduct client meetings, site visits and presentations.
• Develop long-term client relationships and generate repeat business.

IFM Solution Selling

• Promote integrated solutions covering technical services, housekeeping, security, landscaping, workplace services, engineering and other support services.
• Understand client requirements and coordinate with Operations/Technical teams for solution design.
• Prepare commercial models and service proposals.

RFP / Tender Management

• Handle RFP, RFQ and tender opportunities from identification to submission.
• Coordinate with Operations, Finance, HR and Technical teams for costing and proposal preparation.
• Support commercial negotiations and contract closure.

Market Development

• Identify new sectors, industries and potential accounts.
• Track competitor activities, market trends and pricing.
• Develop account-wise and territory-wise business development plans.

Required Experience & Skills

• 5–10 years of experience in Business Development/Sales.
• Relevant experience in Facility Management / IFM is preferred/required.
• Strong B2B sales and corporate client acquisition experience.
• Proven experience in lead generation and conversion.
• Good understanding of IFM service models, SLAs and KPIs.
• Experience in RFP/RFQ, tendering, costing and negotiations.
• Strong presentation, communication and negotiation skills.
• Good client networking and relationship-building ability.
• Willingness to travel for client meetings and site visits.

Qualification

• Graduate in any discipline.
• MBA/PGDM in Sales & Marketing / Business Development preferred.
• Engineering/technical qualification will be an added advantage.

Key KPIs

• New business revenue
• New clients acquired
• Qualified leads generated
• Lead-to-conversion ratio
• Pipeline value
• IFM contracts closed
• Average contract value
• Client retention / repeat business

Preferred Candidate Profile

A target-oriented B2B Business Development professional with 5–10 years of experience, preferably from the IFM/FM industry, who can independently generate leads, engage senior client stakeholders, develop customized IFM solutions, manage tenders and negotiations, and close profitable contracts across Chennai, Bengaluru or PuneRole & responsibilities