Business Development Manager

Rhenus A&O India Private Limited; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Rhenus A&O India Private Limited is seeking a Business Development professional to drive project logistics opportunities across Air & Ocean. You will identify customer requirements, develop proposals, and build long-term relationships that sustain growth.

You will collaborate with operations and cross-functional teams to ensure successful multimodal shipments, spot market trends, and contribute to sales targets. Strong communication and negotiation skills are essential.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain, Marketing, Engineering or related field.
• Postgraduate qualification preferred.
• 4+ years of sales, business development, project logistics or freight forwarding operations.

Responsibilities

• Identify and pursue project logistics opportunities across Air & Ocean divisions.
• Develop customer proposals, pricing strategies, and commercial presentations.
• Build and maintain strong customer relationships for long-term partnerships.
• Coordinate with operations for seamless execution of project logistics activities.
• Monitor market trends and support pipeline management and forecasting.

Skills

Sales experience

Business development

Project logistics

Air & Ocean freight

Customer relations

Negotiation

Stakeholder management

Analytical skills

Multimodal transport

Communication

Education

Bachelor's degree

Postgraduate qualification

Tools

CRM software

MS Excel

TMS

Job description

What You Can Expect :This position plays a critical role in strengthening customer engagement, supporting commercial expansion, and enhancing the organization’s capabilities within the project logistics segment.You will be contributing to that vision by…Business Development and Sales SupportSupport business development initiatives focused on project logistics opportunities across the Air & Ocean division.Identify and evaluate new business opportunities, customer requirements, and market trends within the project logistics sector.Assist in developing customer proposals, pricing strategies, and commercial presentations.Build and maintain strong customer relationships to support long-term business partnerships.Contribute to achieving sales targets, revenue objectives, and business growth initiatives.Customer Relationship ManagementAct as a key point of contact for customers and stakeholders related to project logistics activities.Understand customer operational requirements and support the development of customized logistics solutions.Ensure high levels of customer satisfaction through proactive engagement and responsive service support.Coordinate customer meetings, business reviews, and commercial discussions.Strengthen customer relationships through effective communication and service excellence.Project Coordination and Operational AlignmentCollaborate with operations teams to ensure seamless execution of project logistics activities.Support coordination related to specialized cargo movements, multimodal transportation, and shipment planning.Ensure alignment between customer commitments, operational capabilities, and project timelines.Monitor project progress and support issue resolution and operational escalation management.Contribute to process improvements focused on operational efficiency and customer experience.Market Intelligence and Commercial AnalysisMonitor market trends, competitor activities, and industry developments within project logistics and freight forwarding sectors.Support commercial analysis, business reporting, and pipeline management activities.Identify opportunities for market expansion, service diversification, and strategic customer engagement.Assist in maintaining accurate sales forecasts, customer records, and business performance reports.Provide market insights and operational feedback to support strategic decision-making.Stakeholder and Cross-Functional CollaborationWork closely with operations, finance, customer service, procurement, and project management teams to support business objectives.Ensure effective communication and coordination across internal and external stakeholders.Collaborate with transport partners, vendors, shipping lines, and logistics providers where required.Support leadership teams in customer engagement and commercial planning activities.Foster a collaborative and customer-focused work environment across teams.Compliance and GovernanceEnsure adherence to organizational policies, commercial governance standards, and operational procedures.Support compliance with transportation regulations, documentation standards, and contractual requirements.Maintain accurate business records, reporting processes, and customer documentation.Promote transparency, accountability, and professionalism across all sales and customer interactions.Ensure ethical business practices and governance excellence within project logistics operations.What You Bring:What skills & experience you will bring to usBachelor’s degree in Business Administration, Logistics, Supply Chain Management, Marketing, Engineering, or related disciplinePostgraduate qualification in Business Management, Logistics, Supply Chain, or related field preferred4+ years of experience in sales, business development, project logistics, or freight forwarding operationsProven experience supporting project logistics, specialized cargo, or multimodal transportation activitiesStrong understanding of Air & Ocean freight forwarding processes, project cargo operations, and supply chain managementExperience managing customer relationships, commercial proposals, and operational coordination activitiesStrong analytical, organizational, and problem-solving capabilitiesExcellent communication, stakeholder management, and negotiation skillsAbility to manage multiple priorities within fast-paced operational environmentsStrong customer-centric mindset and commercial acumen.Preferred Certifications & Professional CredentialsCandidates with the following certifications or credentials will be preferred:Certification in Supply Chain Management, Logistics, Sales, or Project ManagementExposure to project cargo operations, heavy lift logistics, and multimodal transportation frameworksKnowledge of freight forwarding operations, transportation regulations, and commercial governance practicesProfessional Certification in Business Development, Customer Relationship Management, or Commercial Operations programsExperience within logistics, transportation, freight forwarding, or infrastructure project industries