Business Development Manager

MyOperator; Dadri; On-site; INR 700,000 - 1,100,000; Full time

Job summary

MyOperator is seeking a dynamic Sales Development professional in India to identify and qualify leads, and engage with CXOs to discuss how MyOperator can enhance their communications infrastructure.

You will prospect across channels, maintain CRM records, and collaborate with marketing to refine the sales process while staying current on industry trends and product updates.

Qualifications

• Bachelor's degree in Business, Sales, Marketing or related field.
• MBA or equivalent is a plus.
• Strong business acumen and ability to understand complex customer environments.
• Excellent communication, negotiation and interpersonal skills.

Responsibilities

• Identify and prospect qualified leads through multiple channels.
• Contact potential customers via email, phone and social media.
• Qualify leads through discovery to understand challenges and needs.
• Present product features and benefits persuasively.
• Maintain accurate lead records in the CRM system.
• Contribute to improving the sales development process.
• Maintain in-depth knowledge of MyOperator's offerings.
• Engage in consultative selling and identify upsell opportunities.
• Interact with CXOs and key decision-makers to influence adoption.
• Stay informed on industry trends and market dynamics.
• Develop and deliver compelling sales presentations and collateral.

Skills

Lead generation

Prospecting

Communication

Negotiation

CRM proficiency

Analytical thinking

Education

Bachelor's degree in Business, Sales, Marketing

MBA (preferred)

Tools

CRM software

Sales productivity tools

Job description

Responsibilities

• Conduct in-depth research to identify and prospect for qualified leads.
• Utilize various channels such as email, phone, and social media to connect with potential customers.
• Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
• Develop strong communication skills to present product features and benefits compellingly.
• Maintain accurate records of all lead interactions within the CRM system.
• Contribute to the continuous improvement of the sales development process.
• Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
• Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
• CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
• Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
• Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field. An MBA or equivalent is a plus.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self‑motivated, goal-oriented, and able to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics and be able to use this data to identify areas for improvement and make data-driven decisions.