Business Development Manager

Redian Software; Dadri; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Zoho in India seeks a driven Business Development professional to own the end-to-end sales lifecycle for IT services, including lead generation, proposal creation, and deal closure. You will work with delivery teams for accurate scoping and maintain a robust pipeline with quarterly revenue targets.

You will craft customized proposals for Upwork and other marketplaces, manage profiles on platforms like Clutch and GoodFirms, and drive strategic bidding and relationship-building across regions.

Qualifications

• 4+ years of business development experience in the IT services industry (custom software, mobile/web apps, ERP/CRM).
• Strong understanding of Zoho ecosystem and Odoo ERP (both functional and sales perspectives).
• Proven experience working with clients across US, UK, Europe, Middle East, Pan-Pacific, and Africa.
• Align software solutions with client needs in industries such as Banking & Financial Services (BFSI).
• Insurance & InsurTech, Healthcare & Telemedicine, Logistics & Supply Chain.
• Excellent verbal and written communication, presentation, and negotiation skills.
• Strong analytical mindset and ability to assess client business objectives to propose tailored solutions.

Responsibilities

• Own the entire sales lifecycle from lead identification to deal closure.
• Collaborate with delivery teams for estimates, solutioning, and documentation.
• Maintain a robust sales pipeline, forecasting, and quarterly targets.
• Create high-impact, customized proposals on Upwork and other marketplaces.
• Manage online profiles (Upwork, Clutch, GoodFirms) for engagement and visibility.
• Optimize bidding strategies based on marketplace trends and buyer behavior.
• Develop and maintain long-term client relationships across regions.
• Conduct consultative sales calls to understand scope, budgets, and timelines.
• Drive upselling and cross-selling within existing accounts.
• Conduct market and competitor research to identify trends and pricing benchmarks.
• Share insights with product/marketing teams for go-to-market alignment.

Skills

Sales lifecycle management

Proposal creation

Upwork marketplace know-how

Negotiation

Communication & presentation

Market research

Relationship building

Cross-region experience

Tools

HubSpot

Zoho CRM

Pipedrive

Job description

• Own the entire sales lifecycle from lead identification and nurturing, to proposal creation, negotiation, and deal closure.
  
• Collaborate with delivery teams for effort estimates, Solutioning, and documentation.
  
• Maintain and report a robust sales pipeline , ensure accurate sales forecasting, and meet quarterly revenue targets.
  
• Create high-impact, customized proposals on Upwork and other marketplaces , increasing bid-to-win ratio.
  
• Manage online profiles (e.g., Upwork, Clutch, GoodFirms) and ensure consistent engagement and visibility.
  
• Optimize bidding strategies based on marketplace trends and buyer behavior.
  
• Develop and maintain strong, long-term relationships with clients across various regions.
  
• Conduct consultative sales calls and follow-ups to understand project scopes, budgets, and timelines.
  
• Drive upselling and cross-selling opportunities within existing client accounts.
  
• Conduct market and competitor research to identify emerging trends, pricing benchmarks, and evolving customer needs.
  
• Share insights with internal teams for product/service refinement and go-to-market alignment.
  

Requirements

• 4+ years of business development experience in the IT services industry (custom software, mobile/web apps, ERP/CRM).
  
• Strong understanding of Zoho ecosystem and Odoo ERP (both functional and sales perspectives).
  
• Proven experience working with clients across US, UK, Europe, Middle East, Pan-Pacific, and Africa .
  
• Align software solutions with client needs in industries such as: Banking & Financial Services (BFSI)
  
• Insurance & InsurTech, Healthcare & Telemedicine,Logistics & Supply Chain
  
• Excellent verbal and written communication , presentation , and negotiation skills.
  
• Strong analytical mindset and ability to assess client business objectives to propose tailored solutions.
  
• Proficient in CRM and sales management tools (e.g., HubSpot, Zoho CRM, Pipedrive).