Business Development Leader – Service Cooling - India

Segment (Twilio); India; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Schneider Electric in India seeks a Business Development Leader for Service Cooling to own and scale the cooling service business across the assigned geography, driving growth, profitability, and installed base penetration through a ONE-BUSINESS approach.

You will define and execute service strategy, manage P&L, and build senior-level customer relationships across the asset lifecycle, coordinating with cross-functional teams to secure retrofit and modernization opportunities and expand service

Qualifications

• 8+ years in service business development, cooling/HVAC or industrial environment.
• Proven track record in driving service growth and margin expansion.
• Experience with retrofit, modernization, and lifecycle services.
• Strong stakeholder management across commercial, technical, and service teams.

Responsibilities

• Own full P&L accountability for Cooling Service (orders, growth, gross margin).
• Define and execute service strategy aligned with market maturity and business priorities.
• Drive adoption of ONE-BUSINESS approach across Greenfield markets.
• Partner with local Cooling Business Leader to align commercial priorities and execution.
• Define installed base strategy, segmentation, and service penetration roadmap.
• Identify, prioritize, and convert service opportunities: Maintenance contracts, Retrofit and modernization, Spare parts programs.
• Lead lifecycle customer engagement at strategic level in coordination with C&SP organization.
• Own asset lifecycle performance and customer retention strategy.
• Scope of Activities: Greenfield, Brownfield and Installed Base ownership and segmentation, Service opportunity pipeline creation and conversion discipline, Lifecycle risk assessment and mitigation actions, Localization of service offerings in partnership with Marketing and Service Offer Management, Drive retrofit and modernization growth, including alignment with dedicated Ecofit/Modernization engineering capabilities, Build and maintain senior-level customer relationships across the asset lifecycle.

Skills

Stakeholder management

Multi-country operations

Commercial ownership

Lifecycle monetization

Strategic execution

Customer-centric mindset

Job description

Job Title

Business Development Leader – Service Cooling, India

Location

India

Job Overview

Own and scale the Cooling Service business in the assigned geography, driving growth, profitability, and installed base penetration. Embed a ONE-BUSINESS approach across greenfield and installed base environments.

Responsibilities

• Own full P&L accountability for Cooling Service (orders, growth, gross margin)
• Define and execute service strategy aligned with market maturity and business priorities
• Drive adoption of ONE-BUSINESS approach across Greenfield markets
• Partner with local Cooling Business Leader to align commercial priorities and execution
• Define installed base strategy, segmentation, and service penetration roadmap
• Identify, prioritize, and convert service opportunities: Maintenance contracts, Retrofit and modernization, Spare parts programs
• Lead lifecycle customer engagement at strategic level in coordination with C&SP organization
• Own asset lifecycle performance and customer retention strategy
• Scope of Activities: Greenfield, Brownfield and Installed Base ownership and segmentation, Service opportunity pipeline creation and conversion discipline, Lifecycle risk assessment and mitigation actions, Localization of service offerings in partnership with Marketing and Service Offer Management, Drive retrofit and modernization growth, including alignment with dedicated Ecofit/Modernization engineering capabilities, Build and maintain senior-level customer relationships across the asset lifecycle

Qualifications

• 8+ years in service business development, cooling/HVAC or industrial environment
• Proven track record in driving service growth and margin expansion
• Experience with retrofit, modernization, and lifecycle services
• Strong stakeholder management across commercial, technical, and service teams
• Ability to operate in complex, multi-country environments
• Strong commercial ownership with end-to-end accountability
• Deep understanding of installed base monetization models
• Customer‑centric mindset with long‑term lifecycle view
• Ability to combine strategy and execution in a service‑driven business

This position will be posted until filled.

Equal Opportunity & Diversity Statement

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer.