Business Development Executive - WhatsApp API Sales

Bluepen.co.in; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Bluepen.co.in in Mumbai seeks a confident Business Development Executive who can also handle customer support for our WhatsApp API solution. You’ll be the first point of contact for businesses, help them understand, buy, and use our product.

This role blends sales with onboarding, demos, and ongoing support to ensure smooth adoption and retention. If you love talking to people, hitting targets, and solving problems, this is for you.

Qualifications

• 0-3 years experience in Sales, BD, or Customer Support.
• SaaS/Tech sales experience is a plus.
• Excellent spoken English, confident and persuasive communication.
• Strong persuasion and negotiation skills.
• Comfortable with cold calling and meeting targets.
• Familiarity with SaaS products and APIs welcome; training provided.

Responsibilities

• Identify and reach out to potential business customers for WhatsApp API.
• Do outbound calls, WhatsApp, and email outreach to generate leads.
• Pitch product, run demos, and close deals.
• Meet monthly targets for customer acquisition and revenue.
• Onboard new customers and guide them through WhatsApp API setup.
• Handle queries and ensure smooth adoption and retention.
• Collect feedback and work with tech team to improve experience.

Skills

Sales

Business Development

Customer Support

SaaS

Cold Calling

Negotiation

English Proficiency

Education

Bachelor's degree

Job description

We’re looking for a confident, high-energy Business Development Executive who can also handle customer support. You’ll be the first point of contact for businesses and help them understand, buy, and use our WhatsApp API solution.

If you love talking to people, can sell with conviction, and enjoy solving customer problems, this role is for you.

Key Responsibilities

Business Development / Sales

- Identify and reach out to businesses who can benefit from WhatsApp API

- Do outbound calls, WhatsApp, and email outreach to generate leads

- Pitch our product, run demos, and close deals

- Meet monthly targets for customer acquisition and revenue

- Build and maintain strong relationships with clients

Customer Support / Success

- Onboard new customers and guide them through WhatsApp API setup

- Handle customer queries, troubleshoot basic issues, and ensure smooth adoption

- Collect feedback and work with the tech team to improve experience

- Ensure high customer satisfaction and retention

What We’re Looking For

- Excellent spoken English - clear, confident, and persuasive communication is a must

- 0-3 years experience in Sales, BD, or Customer Support. SaaS/Tech sales is a plus

- Strong persuasion and negotiation skills

- Comfortable with cold calling and hitting targets

- Basic understanding of SaaS products is preferred. We’ll train you on WhatsApp API

- Self-starter, resilient, and target-driven personality

- Graduate in any field

Good to Have

- Prior experience selling tech products, APIs, or digital solutions