Business Development Executive

Uberlyfe; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Uberlyfe is seeking an experienced Inside Sales professional in Bengaluru to close warm and cold leads via WhatsApp and calls. You will monitor inquiries, manage abandoned cart follow-ups, and coordinate with operations for delivery issues.

The role emphasizes conversion-focused outreach, 5–6 years in sales, fluency in English and Kannada or Hindi, and strong follow-up ownership. Familiarity with e-commerce tools is a plus.

Qualifications

• 5–6 years in inside sales or tele-sales
• Fluent in English and Kannada or Hindi
• Comfortable with WhatsApp, calls, and basic spreadsheets
• High ownership with proactive follow-up
• Patient and consultative with decision-makers

Responsibilities

• Respond to inbound WhatsApp messages within SLA
• Pull abandoned cart reports and prioritise follow-ups
• Call or message in-store visitors within 24 hours
• Develop product knowledge across Uberlyfe SKUs
• Provide accurate delivery timelines by pincode
• Log every lead and outcome daily
• Handle post-purchase queries with ops team
• Share weekly conversion reports with founder

Skills

Inside sales

English & Kannada/Hindi

WhatsApp calls

CRM data-entry

Ownership & follow-up

Consultative selling

Tools

Shopify

WhatsApp Business

CRM

Job description

About the role

You'll be closing warm and cold leads. The human voice a customer hears after they've already shown interest in Uberlyfe whether that's a WhatsApp inquiry, an abandoned cart on our website. This is a conversion-focused role with warm and cold calling.

What you'll do day-to-day

• Monitor and respond to all inbound WhatsApp messages within defined SLA (target: under 15 min)
• Pull daily abandoned cart reports and prioritise follow-ups by cart value and recency
• Call or message in-store visitors within 24 hours of their visit and maintain a follow-up cadence
• Develop strong product knowledge across all Uberlyfe SKUs size, mechanism, fabric options, and delivery timelines
• Communicate accurate delivery timelines based on customer pincode and warehouse availability
• Log every lead, conversation, and outcome in CRM or tracking sheet daily no leakage
• Handle post-purchase queries and coordinate with ops team for delivery/exchange concerns
• Share weekly conversion and objection reports with the founder

Must-Haves

• 5--6 years in inside sales, tele-sales, or a customer-facing role
• Fluent in English and Kannada or Hindi (spoken)
• Comfortable on WhatsApp, phone calls, and basic spreadsheets
• High ownership follows up without being reminded
• Patient and consultative with customers who take time to decide

Nice-to-Haves

• Experience selling furniture, home decor, or big-ticket items
• Familiarity with Shopify or e-commerce order flows
• Used WhatsApp Business or any CRM (even basic)