Role Overview
We are seeking energetic and customer-focused Inside Sales Executives to drive lead conversion, customer engagement, and sales growth. The ideal candidate should have excellent communication skills, sales acumen, and a passion for building customer relationships.
Key Responsibilities
- Handle inbound and outbound sales calls, emails, and chat inquiries.
- Convert leads into sales by explaining Switchkart’s services and offerings.
- Maintain and update the CRM system with accurate lead and customer details.
- Build long-term relationships with customers through consistent follow-ups.
- Work with the marketing and operations teams to achieve monthly sales targets.
- Provide timely feedback on customer trends, objections, and market needs.
- Prepare daily/weekly sales reports and share insights with the management team.
Qualifications & Skills
- Education: Any Graduate or PUC can apply
- Experience: 0–2 years in Inside Sales, Telesales, or Customer Relationship Management (freshers may also apply).
- Languages: Fluency in Kannada, English, and Hindi is mandatory.
Skills
- Excellent communication and persuasion skills.
- Ability to handle objections and close sales effectively.
- Proficiency in MS Office and CRM tools.
- Goal-oriented and target-driven mindset.
- Strong interpersonal and negotiation skills.