Inside Sales Executive

SwitchKart; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

A dynamic technology company in Bengaluru is seeking energetic Inside Sales Executives to drive lead conversion and customer engagement. The ideal candidate will possess excellent communication skills and a passion for building customer relationships. Responsibilities include handling sales inquiries, converting leads, and maintaining CRM records. An educational background as a Graduate or PUC, along with fluency in Kannada, English, and Hindi, is essential. This is a great opportunity for freshers or candidates with up to 2 years of experience in sales.

Qualifications

• 0–2 years in Inside Sales, Telesales, or Customer Relationship Management.
• Fluency in Kannada, English, and Hindi is mandatory.
• Languages: Kannada, English and Hindi fluent.

Responsibilities

• Handle inbound and outbound sales calls, emails, and chat inquiries.
• Convert leads into sales by explaining services and offerings.
• Maintain and update the CRM system with accurate details.
• Build long-term relationships with customers through follow-ups.
• Work with marketing and operations to achieve sales targets.
• Provide feedback on customer trends and market needs.
• Prepare daily/weekly sales reports and share insights.

Skills

Excellent communication and persuasion skills

Ability to handle objections and close sales effectively

Proficiency in MS Office and CRM tools

Goal-oriented and target-driven mindset

Strong interpersonal and negotiation skills

Negotiation

Education

Any Graduate or PUC

Tools

MS Office

CRM tools

Job description

Role Overview

We are seeking energetic and customer-focused Inside Sales Executives to drive lead conversion, customer engagement, and sales growth. The ideal candidate should have excellent communication skills, sales acumen, and a passion for building customer relationships.

Key Responsibilities

• Handle inbound and outbound sales calls, emails, and chat inquiries.
• Convert leads into sales by explaining Switchkart’s services and offerings.
• Maintain and update the CRM system with accurate lead and customer details.
• Build long-term relationships with customers through consistent follow-ups.
• Work with the marketing and operations teams to achieve monthly sales targets.
• Provide timely feedback on customer trends, objections, and market needs.
• Prepare daily/weekly sales reports and share insights with the management team.

Qualifications & Skills

• Education: Any Graduate or PUC can apply
• Experience: 0–2 years in Inside Sales, Telesales, or Customer Relationship Management (freshers may also apply).
• Languages: Fluency in Kannada, English, and Hindi is mandatory.

Skills

• Excellent communication and persuasion skills.
• Ability to handle objections and close sales effectively.
• Proficiency in MS Office and CRM tools.
• Goal-oriented and target-driven mindset.
• Strong interpersonal and negotiation skills.