Business Development Executive

Pure Play Media; Bengaluru; On-site; INR 500,000 - 650,000; Full time

Job summary

Pure Play Media is seeking an Inside Sales specialist to drive conversions for Uberlyfe products. You will engage warm and cold leads via WhatsApp and calls, respond to inquiries, and coordinate with operations to ensure on-time delivery. The role emphasizes high ownership, timely follow-ups, and product knowledge across SKUs.

The ideal candidate speaks English and Kannada or Hindi, is comfortable with basic spreadsheets, and can manage a structured follow-up cadence to close deals efficiently.

Qualifications

• 56 years in inside sales, tele-sales, or a customer-facing role.
• Fluent in English and Kannada or Hindi (spoken)
• Comfortable on WhatsApp, phone calls, and basic spreadsheets
• High ownership: follows up without being reminded
• Patient and consultative with customers who take time to decide

Responsibilities

• Monitor and respond to all inbound WhatsApp messages within defined SLA.
• Pull daily abandoned cart reports and prioritise follow-ups by cart value and recency
• Call or message in-store visitors within 24 hours of their visit and maintain a follow-up cadence
• Develop strong product knowledge across Uberlyfe SKUs, size, mechanism, fabric options, and delivery timelines
• Communicate accurate delivery timelines based on customer pincode and warehouse availability
• Log every lead, conversation, and outcome in CRM or tracking sheet daily no leakage
• Handle post-purchase queries and coordinate with ops team for delivery/exchange concerns
• Share weekly conversion and objection reports with the founder

Skills

Inside sales

Tele-sales

Customer-facing

WhatsApp

Tools

Shopify

CRM

Job description

About the role

You'll be closing warm and cold leads. The human voice a customer hears after they've already shown interest in Uberlyfe whether that's a WhatsApp inquiry, an abandoned cart on our website. This is a conversion-focused role with warm and cold calling.

What you'll do day-to-day

• Monitor and respond to all inbound WhatsApp messages within defined SLA .
• Pull daily abandoned cart reports and prioritise follow-ups by cart value and recency
• Call or message in-store visitors within 24 hours of their visit and maintain a follow-up cadence
• Develop strong product knowledge across all Uberlyfe SKUs size, mechanism, fabric options, and delivery timelines
• Communicate accurate delivery timelines based on customer pincode and warehouse availability
• Log every lead, conversation, and outcome in CRM or tracking sheet daily no leakage
• Handle post-purchase queries and coordinate with ops team for delivery/exchange concerns
• Share weekly conversion and objection reports with the founder.

Must-Haves

• 56 years in inside sales, tele-sales, or a customer-facing role
• Fluent in English and Kannada or Hindi (spoken)
• Comfortable on WhatsApp, phone calls, and basic spreadsheets
• High ownership: follows up without being reminded
• Patient and consultative with customers who take time to decide

Nice-to-Haves

• Experience selling furniture, home decor, or big-ticket items
• Familiarity with Shopify or e-commerce order flows
• Used WhatsApp Business or any CRM (even basic)