Business Development Associate (Renewals)

Codingal; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Health insurance

PF contribution

Free lunch and dinner

Job summary

Codingal in Bengaluru is seeking a customer retention specialist to keep existing students and families subscribed to courses, driving renewals and referrals. You will reach out to parents, explain the value of renewals, and manage follow-ups to meet monthly targets.

Ideal candidates have 1+ year of experience, strong English skills, and a comfort with high targets in an Edtech, B2C sales context. IT background or CS studies are a plus and may be preferred.

Qualifications

• 1+ years of work experience.
• Strong English speaking and writing skills.
• Edtech B2C sales experience preferred (at least 6 months).
• Ability to learn about products fast and work independently.
• Comfortable in high-target, results-driven roles.
• Computer Science or technical background preferred but not required.
• Bachelors degree in IT preferred but not required.

Responsibilities

• Reach out to current customers to maintain and strengthen relationships
• Pitch course renewals and explain value to parents
• Track feedback and ensure timely follow-up
• Work toward set targets each month

Skills

English fluency

Sales experience

Independent learner

Target-driven

Tech background preferred

Education

Bachelors in IT

Job description

About the role:

• Keep existing students and families subscribed to courses, grow renewals and referrals
• Handle customer retention through calls and messaging
• Meet monthly targets in a competitive, performance-focused team
• Gather and act on parent feedback quickly

What you'll do:

• Reach out to current customers to maintain and strengthen relationships
• Pitch course renewals and explain value to parents
• Track feedback and ensure timely follow-up
• Work toward set targets each month

What they're looking for:

• 1+ years of work experience
• Strong English speaking and writing skills
• Edtech B2C sales experience preferred (at least 6 months)
• Ability to learn about products fast and work independently
• Comfortable in high-target, results-driven roles
• Computer Science or technical background preferred but not required
• Bachelors degree in IT preferred but not required

Good to know:

• Work in-person at HSR Layout, Bangalore
• 4L-6L fixed salary plus up to 6L annual incentives (total CTC 10L-12L depending on experience)
• Health insurance, PF contribution, free lunch and dinner