Business Development Associate – Leisure Holidays

Alliance Recruitment Agency; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Alliance Recruitment Agency is seeking a driven sales professional in Bengaluru to lead generation, qualification, and conversion of travel-related clients. You will consult on preferences, budgets, and expectations to close deals across flights, packages, cruises, visas, and insurance.

The ideal candidate will have a background in travel sales, excellent communication and negotiation skills, and be adept with CRM systems and travel-booking platforms.

Qualifications

• Bachelor’s degree in Hospitality, Travel & Tourism or related field (preferred).
• Prior sales experience, ideally in travel and tourism.
• Familiarity with CRM platforms and travel booking systems.

Responsibilities

• Lead generation and qualification through marketing, referrals, and events.
• Consult clients to assess travel preferences, budget and expectations.
• Sell flight bookings, packages, cruises, visas, and travel insurance.
• Maintain client relationships before, during, and after travel.
• Meet and exceed sales targets as part of the team.
• Maintain CRM records and sales data with Excel.
• Gather market feedback to improve offerings.

Skills

B2C sales

Communication skills

Negotiation

Presentation skills

Customer focus

Education

Bachelor’s degree (preferred)

Tools

CRM platforms

Travel booking systems

Excel

Job description

Key Responsibilities

• Lead Generation & Qualification:Proactively identify and qualify prospective clients through online marketing, referrals, events, and strategic outreach channels.
• Client Consultation:Conduct detailed needs assessments to understand each client’s travel preferences, budget, and expectations. Categorize leads based on readiness to purchase.
• Product Sales:Sell a wide variety of travel products and services including flight bookings, custom vacation packages, cruises, visa services, and travel insurance—leveraging strong product knowledge of multiple brands.
• Relationship Management:Build lasting relationships with clients by providing personalized service, resolving concerns efficiently, and maintaining engagement before, during, and after travel.
• Sales Performance:Consistently achieve and exceed personal and team-based sales targets.
• CRM & Reporting:Maintain meticulous records of all client interactions and sales transactions using CRM software and Excel.
• Market Insight & Feedback:Gather client feedback post-travel to improve offerings and contribute insights toward the creation of new travel products and services.

Qualifications

• Bachelor’s degree in Hospitality, Travel & Tourism Management, Business Administration, Marketing, or related field (preferred).
• Prior experience in sales, preferably within the travel and tourism industry.
• Familiarity with CRM platforms and travel booking systems.

Ideal Candidate Profile

• Demonstrated success in B2C sales roles, ideally in travel.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation skills and ability to close deals effectively.
• Comprehensive knowledge of travel destinations, services, and industry dynamics.
• Self-motivated, target-driven, and customer-centric.
• Technologically proficient with a keen eye for detail.
• Adaptable and empathetic, with strong problem-solving abilities.