Business Coordinator

1 Finance; Thane; On-site; INR 334,800 - 580,320; Full time

Job summary

1 Finance is seeking an operations associate to coordinate cross-functional tasks and ensure timely execution, documentation, and reporting. The role emphasizes accuracy, communication, and proactive problem-solving.

You will prepare MIS dashboards, monitor key metrics, and support leadership with analytics and insights to drive business performance. This position requires strong Excel/Sheets skills and a data-driven mindset.

Qualifications

• Excellent communication and interpersonal skills.
• Strong coordination and stakeholder management abilities.
• High attention to detail and accuracy.
• Analytical and problem-solving mindset.
• Ability to work with data and generate actionable insights.
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools.

Responsibilities

• Coordinate with internal teams to ensure seamless execution and customer experience.
• Track pending tasks and follow up to ensure timely completion.
• Execute operational requests accurately within defined SLAs and turnaround times.
• Maintain operational records, documentation, and process compliance.
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics.
• Monitor productivity, TAT, quality, and business performance.
• Identify operational risks, process gaps, and improvement opportunities.
• Support leadership with business reports, analytics, and key performance insights.

Skills

Excellent communication

Stakeholder management

Attention to detail

Analytical mindset

Data-driven insights

Excel/Sheets reporting

Job description

• Coordinate with internal teams to ensure seamless execution and customer experience
• Track pending tasks and follow up to ensure timely completion
• Execute operational requests accurately within defined SLAs and turnaround times
• Maintain operational records, documentation, and process compliance
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics
• Monitor productivity, TAT, quality, and business performance
• Identify operational risks, process gaps, and improvement opportunities
• Support leadership with business reports, analytics, and key performance insights

Responsibilities:

• Coordinate with internal teams to ensure seamless execution and customer experience
• Track pending tasks and follow up to ensure timely completion
• Execute operational requests accurately within defined SLAs and turnaround times
• Maintain operational records, documentation, and process compliance
• Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics
• Monitor productivity, TAT, quality, and business performance
• Identify operational risks, process gaps, and improvement opportunities
• Support leadership with business reports, analytics, and key performance insights

Skills:

• Excellent communication and interpersonal skills
• Strong coordination and stakeholder management abilities
• High attention to detail and accuracy
• Analytical and problem-solving mindset
• Ability to work with data and generate actionable insights
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools