Business Banking Relationship Manager

KMZ Services; Hyderabad; On-site; INR 420,000 - 650,000; Full time

Job summary

KMZ Services in Hyderabad is seeking a Current Account Relationship Manager to acquire new-to-bank current account customers and manage a growing portfolio of business clients. The role focuses on sourcing SME, trader and business-owner accounts while deepening banking relationships and driving balances and cross-sell.

Responsibilities include sourcing, onboarding, maintaining client relations, and achieving AQB targets, with emphasis on KYC compliance and timely reporting.

Qualifications

• Graduate in any discipline.
• 1 to 4 years of experience in current account acquisition, business banking, SME banking or CASA sales with a bank or fintech/NBFC with similar mandate.
• Proven record of meeting acquisition and AQB targets.
• Sound knowledge of current account products, KYC norms and the local business market.

Responsibilities

• Source and onboard new current account customers among SMEs, traders, proprietors, partnership firms, private limited companies and professionals.
• Generate leads through market visits, references, channel partners, local business networks and existing customers.
• Achieve monthly and quarterly targets for account openings, AQB and CASA volumes.
• Handle KYC, documentation and account opening so that it is fully compliant.
• Manage an assigned portfolio of current account customers and maintain regular contact with them.
• Track balance movement, dormancy and attrition, and take timely action to retain and reactivate accounts.
• Address customer queries and service issues quickly, coordinating with operations and service teams.
• Grow wallet share through higher balances, transaction volumes and digital adoption.
• Cross-sell trade and forex services, cash management, POS, payment gateway, salary accounts, business loans, insurance and other bank products.
• Identify opportunities from account behaviour and customer needs.
• Follow bank policies, KYC/AML norms and regulatory guidelines.
• Maintain an accurate lead pipeline and MIS, and report on performance regularly.

Skills

Communication

Negotiation

Relationship building

Field sales

CRM tools

Education

Graduate degree

MBA/PGDM in Finance or Marketing preferred

Tools

MS Office

CRM tools

Job description

Locations: Hyderabad

• Banjara Hills
• Chanda Nagar
• Gaddiannaram
• Abids
• Kukatpally
• Madhapur
• Secunderabad
• Habsiguda

Job Description: Current Account Relationship Manager

• Role: Relationship Manager, Current Account (CA) Acquisition & Portfolio Handling
• Function: Business Banking / Branch Banking / Liabilities
• Experience: 1 to 4 years

Role Summary

The Current Account Relationship Manager will acquire new-to-bank (NTB) current account customers and manage and grow an existing portfolio of business clients. The role involves sourcing SME, trader and business-owner accounts, deepening their banking relationships, and driving balances and cross-sell.

Key Responsibilities

Acquisition

• Source and onboard new current account customers among SMEs, traders, proprietors, partnership firms, private limited companies and professionals.
• Generate leads through market visits, references, channel partners, local business networks and existing customers.
• Achieve monthly and quarterly targets for account openings, average quarterly balance (AQB) and CASA volumes.
• Handle KYC, documentation and account opening so that it is fully compliant.

Portfolio Handling

• Manage an assigned portfolio of current account customers and maintain regular contact with them.
• Track balance movement, dormancy and attrition, and take timely action to retain and reactivate accounts.
• Address customer queries and service issues quickly, coordinating with operations and service teams.
• Grow wallet share through higher balances, transaction volumes and digital adoption.

Cross-Sell

• Cross-sell trade and forex services, cash management, POS, payment gateway, salary accounts, business loans, insurance and other bank products.
• Identify opportunities from account behaviour and customer needs.

Compliance & Reporting

• Follow bank policies, KYC/AML norms and regulatory guidelines.
• Maintain an accurate lead pipeline and MIS, and report on performance regularly.

  Required Qualifications & Skills

  • Graduate in any discipline (MBA/PGDM in Finance or Marketing preferred).
  • 1 to 4 years of experience in current account acquisition, business banking, SME banking or CASA sales with a bank or a fintech/NBFC with a similar mandate.
  • Proven record of meeting acquisition and AQB targets.
  • Sound knowledge of current account products, KYC norms and the local business market.
  • Strong communication, negotiation and relationship-building skills.
  • Willingness to do field sales and client visits.
  • Working knowledge of MS Office and CRM tools.