Relationship Manager- Premium Accounts

RBL Bank; Navi Mumbai, Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

RBL Bank in Navi Mumbai is seeking a Relationship Manager - Premium Accounts to acquire high-end current accounts from open market, with cross-selling of bank products. The role involves onboarding customers, achieving AQB and digital banking targets, and coordinating with branches for seamless service.

Ideal candidates have 2–3 years of NTB current account experience in banks, knowledge of local business catchments, and fluency in English. MBA with IRDA is a plus; SME exposure is preferred.

Qualifications

• Graduate with minimum 50% marks.
• MBA + IRDA qualification preferred.
• 2–3 years of NTB current account acquisition experience with a bank.
• Should know the local language.

Responsibilities

• New to bank acquisition of high-end current accounts through open market lead generation and closure.
• Onboard customers smoothly and transition to branch banking team.
• Drive AQB, internet banking penetration, and DSB/related targets.
• Lead generation activities and cross-sell using bank product teams.
• Coordinate with Branch Manager and product teams to offer suitable solutions.

Skills

Excel

Communication skills

Fluent in English

Presentable appearance

Education

Graduate degree

MBA (preferred)

Job description

Role & responsibilities:

Job Description

Functional Designation

Relationship Manager - Premium Accounts

Department

Branch and Business Banking

Job

Sales / Acquisition

Reporting To

Senior Relationship Manager - Premium Current Account

A. Position Purpose

Acquisition of High End Current Accounts through open market along with cross selling of other products of the Bank.

B. Position Responsibilities

Sr.

Key Responsibilities

• 1 New to bank acquisition of high end current accounts through open market lead generation and closure, 4~5 CA in a month of which 2 should be PCA & IP of 3 lacs, M1 MAB of 4 lacs. Adherence to Bank policies and guidelines such as KYC & AML
• 2 Ensure successful onboarding of customer for a smooth transition to branch banking team.
• 3 Activation of customer Ensure that customer maintains required balances & starts transactions in his accounts (within M1 & Q1), 80% of customers to maintain specified AQB, 75% penetration of internet banking, 50% penetration of DSB.
• 4 Activities for lead generation
• 5 Cross sell Lead generation/ basic enquiry, liaising with Branch Manager & product teams (RBL, trade, FX, CMS/DSB etc.) to offer right business solutions to the customer

C. Qualifications and Experience Requirement

Qualifications

Minimum

Graduate with minimum 50%

Preferred

MBA + IRDA qualified

Experience

Essential

- 2-3 years of experience in New to Bank Current account acquisition with a bank, preferably in SME segment

- Must possess good knowledge of commercial catchments and business segments for new to bank acquisition.

- Should know the local language.

D. Competency Requirements

a. Technical Skills

Skill

Computer Skills

Good skills of Excel.

Banking Knowledge

Candidates with basic knowledge of Business Banking, Trade/FX will be preferable.

b. Behavioural Skills

Communication Skills

Good written & verbal communication. Fluency in English (written and spoken)

Presentable and with High Grooming standards

Preferred candidate profile

Fresher candidates can apply. Recent graduates.