Current Account Relationship Manager

KMZ Services; Hyderabad; On-site; INR 500,000 - 750,000; Full time

Job summary

KMZ Services in Hyderabad invites applications for a Current Account Relationship Manager to acquire NTB CA customers and manage a growing SME portfolio. You will source SME/trader accounts, deepen banking relationships and drive balances and cross-sell.

This on-site role demands field visits and strong KYC compliance. The ideal candidate has 1–4 years in CA acquisition or business banking, excellent communication and negotiation skills, and working knowledge of MS Office and CRM tools.

Qualifications

• Graduate in any discipline (MBA/PGDM in Finance or Marketing preferred).
• 1 to 4 years of experience in current account acquisition, business banking, SME banking or CASA sales with a bank or a fintech/NBFC with a similar mandate.
• Proven record of meeting acquisition and AQB targets.
• Sound knowledge of current account products, KYC norms and the local business market.
• Strong communication, negotiation and relationship-building skills.
• Willingness to do field sales and client visits.
• Working knowledge of MS Office and CRM tools.

Responsibilities

• Source and onboard NTB current account customers among SMEs, traders, proprietors, partnership firms, private limited companies and professionals.
• Generate leads through market visits, references, channel partners, local business networks and existing customers.
• Achieve monthly and quarterly targets for account openings, AQB and CASA volumes.
• Handle KYC, documentation and account opening so that it is fully compliant.
• Manage an assigned portfolio of current account customers and maintain regular contact with them.
• Track balance movement, dormancy and attrition, and take timely action to retain and reactivate accounts.
• Cross-sell trade and forex services, cash management, POS, payment gateway, salary accounts, business loans, insurance and other bank products.
• Follow bank policies, KYC/AML norms and regulatory guidelines; maintain MIS and report on performance.

Skills

Field sales

Negotiation

Communication

Relationship-building

CRM tools

MS Office

Education

MBA/PGDM in Finance

Tools

CRM software

Job description

Locations: Hyderabad

• Banjara Hills
• Chanda Nagar
• Gaddiannaram
• Abids
• Kukatpally
• Madhapur
• Secunderabad
• Habsiguda

Job Description: Current Account Relationship Manager

• Role: Relationship Manager, Current Account (CA) Acquisition & Portfolio Handling
• Function: Business Banking / Branch Banking / Liabilities
• Experience: 1 to 4 years

Role Summary

The Current Account Relationship Manager will acquire new-to-bank (NTB) current account customers and manage and grow an existing portfolio of business clients. The role involves sourcing SME, trader and business-owner accounts, deepening their banking relationships, and driving balances and cross-sell.

Key Responsibilities

Acquisition

• Source and onboard new current account customers among SMEs, traders, proprietors, partnership firms, private limited companies and professionals.
• Generate leads through market visits, references, channel partners, local business networks and existing customers.
• Achieve monthly and quarterly targets for account openings, average quarterly balance (AQB) and CASA volumes.
• Handle KYC, documentation and account opening so that it is fully compliant.

Portfolio Handling

• Manage an assigned portfolio of current account customers and maintain regular contact with them.
• Track balance movement, dormancy and attrition, and take timely action to retain and reactivate accounts.
• Address customer queries and service issues quickly, coordinating with operations and service teams.
• Grow wallet share through higher balances, transaction volumes and digital adoption.

Cross-Sell

• Cross-sell trade and forex services, cash management, POS, payment gateway, salary accounts, business loans, insurance and other bank products.
• Identify opportunities from account behaviour and customer needs.

Compliance & Reporting

• Follow bank policies, KYC/AML norms and regulatory guidelines.
• Maintain an accurate lead pipeline and MIS, and report on performance regularly.

Required Qualifications & Skills

• Graduate in any discipline (MBA/PGDM in Finance or Marketing preferred).
• 1 to 4 years of experience in current account acquisition, business banking, SME banking or CASA sales with a bank or a fintech/NBFC with a similar mandate.
• Proven record of meeting acquisition and AQB targets.
• Sound knowledge of current account products, KYC norms and the local business market.
• Strong communication, negotiation and relationship-building skills.
• Willingness to do field sales and client visits.
• Working knowledge of MS Office and CRM tools.