Business Analyst

Yoonka; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Yoonka is seeking a Salesforce Business Analyst to collaborate with the CRM team on requirements for Salesforce implementation, customization, and integration. This fully remote role requires translating business needs into user stories with clear acceptance criteria and working in an Agile environment.

Ideal candidates will have 3+ years on Salesforce, strong APIs/data/security knowledge, and experience with integrations (HubSpot, CMS driven products) along with data analytics proficiency.

Qualifications

• 3+ years of experience with Salesforce platform.
• Certified Salesforce Administrator or Certified Salesforce Consultant preferred.
• Experience translating business requirements into user stories with clear acceptance criteria.
• Experience in Agile/Scrum environment.
• Strong cross-functional communication skills.
• Familiarity with Salesforce APIs, data management, and security controls.
• Experience with Salesforce integrations (HubSpot, CMS driven products).
• Proficiency in data analysis with Salesforce analytics/reporting tools.
• Experience in requirements gathering, data analysis, gap analysis and project management.

Skills

Salesforce experience

Agile/Scrum

Cross-functional comms

Data analysis

Salesforce APIs

Salesforce integrations

Data security controls

Requirements gathering

Education

Certified Salesforce Administrator

Certified Salesforce Consultant

Tools

HubSpot

CMS integrations

Job description

We are looking for a Salesforce Business Analyst to work with our client's CRM team on requirements for Salesforce implementation, customization, and integration.

What we need:

• 3+ years of experience working with Salesforce platform
• Preferably a Certified Salesforce Administrator or Certified Salesforce Consultant credential
• Experience in translating business requirements into user stories with clear acceptance criteria
• Experience working in an Agile/Scrum environment
• Strong cross-functional communication skills
• Familiarity with Salesforce APIs, data management, and security controls
• Experience with Salesforce integrations, e.g. HubSpot, CMS driven products
• Proficiency in data analysis with Salesforce analytics/reporting tools
• Experience in requirements gathering, data analysis, gap analysis and project management

What we offer:

• Fully remote work
• Friendly multinational team
• Exciting projects
• Market rates depending on skills and experience