Salesforce Business Analyst

Worxwide Consulting; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Worxwide Consulting seeks an experienced Salesforce Business Analyst to lead end-to-end Salesforce implementation and enhancement projects. You will collaborate with cross-functional teams, manage stakeholders, and drive project timelines to ensure successful delivery.

The ideal candidate has a strong background in Salesforce ecosystems (Sales Cloud, Service Cloud), experience with Agile/Scrum, and proven ability to manage multiple projects while driving adoption and change management.

Qualifications

• 5+ years of experience in project management with Salesforce projects.
• Strong understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, etc.).
• Experience with Agile/Scrum methodologies.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and decision-making skills.

Responsibilities

• Lead and manage Salesforce projects from initiation to delivery.
• Define project scope, goals, timelines, and deliverables.
• Collaborate with stakeholders, business teams, and technical teams.
• Oversee Salesforce implementations, integrations, and enhancements.
• Manage project risks, issues, and dependencies proactively.
• Ensure adherence to Agile/Scrum or Waterfall methodologies.
• Monitor project progress and provide regular status updates.
• Drive user adoption and support change management initiatives.

Skills

Salesforce projects

Salesforce ecosystem

Agile Scrum

Stakeholder management

Multi-project mgmt

Problem solving

Job description

We are seeking an experienced Salesforce Business Analyst to lead and manage end-to-end Salesforce implementation and enhancement projects. The ideal candidate will ensure successful delivery by collaborating with cross-functional teams, managing stakeholders, and driving project timelines.

Key Responsibilities

• Lead and manage Salesforce projects from initiation to delivery
• Define project scope, goals, timelines, and deliverables
• Collaborate with stakeholders, business teams, and technical teams
• Oversee Salesforce implementations, integrations, and enhancements
• Manage project risks, issues, and dependencies proactively
• Ensure adherence to Agile/Scrum or Waterfall methodologies
• Monitor project progress and provide regular status updates
• Drive user adoption and support change management initiatives

Required Skills & Qualifications

• 5+ years of experience in project management with Salesforce projects
• Strong understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, etc.)
• Experience with Agile/Scrum methodologies
• Excellent stakeholder management and communication skills
• Ability to manage multiple projects simultaneously
• Strong problem-solving and decision-making skills