Business Account Manager | FINJO N1156

Omni Recruit Private Limited; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Competitive salary and commission structure

Opportunities for professional development

Collaborative work environment

Job summary

A prominent recruitment agency in Mumbai is looking for a proactive Business Account Manager to manage relationships with BFSI clients, ensuring satisfaction and loyalty. This role requires proven experience in account management, with targets of Rs 2 Crore revenue per year. Candidates should have strong communication skills and a solid understanding of AI and cybersecurity. A bachelor's degree is required, and the position offers a competitive salary along with opportunities for professional growth.

Qualifications

• 3+ years of account management in the BFSI sector.
• Experience in renewals, cross-selling, and up-selling.
• Strong understanding of AI and cybersecurity.
• Proficient with CRM software and sales tools.

Responsibilities

• Manage relationships with BFSI clients to ensure satisfaction.
• Achieve revenue targets of Rs 2 Crore per year.
• Develop strategies for increasing revenue from existing accounts.
• Develop strategies to hit sales targets and grow revenue from existing accounts.
• Identify upsell opportunities and cross-sell solutions to meet client needs and enhance experience.
• Collaborate with sales and technical teams to deliver customised solutions and ensure client success.
• Conduct regular meetings and reviews with clients to address concerns and provide client insights.
• Lead product demonstrations and consultations for prospects.
• Work with internal teams to ensure delivery of solutions and services.
• Monitor account performance and report key metrics to management.
• Stay updated on industry trends and competition to identify growth opportunities.
• Lead proofs-of-concept to showcase capabilities to clients.
• Participate in events and conferences to promote solutions and generate leads.
• Oversee the full sales process from lead generation to closing, including proposals and negotiation.

Skills

Account management

BFSI knowledge

Sales techniques

CRM software proficiency

Communication skills

Problem-solving

Education

Bachelor's degree in business or related field

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

MS Excel

PowerPoint

Job description

We are seeking a proactive and results-oriented Business Account Manager to manage

our existing BFSI customers and have a proven track record of maintaining and growing

customer relationships.

Key Responsibilities

• Manage and nurture relationships with existing BFSI clients to ensure customer satisfaction and loyalty.
• Handle renewals of our products and services to existing clients.
• Achieve or exceed quarterly and annual cross‑sales and up‑sales, along with a new revenue generation target of Rs 2 Crore per year on a pro‑rata basis.
• Develop and implement strategies to achieve sales targets and increase revenue from existing accounts.
• Identify opportunities for upselling and cross‑selling our solutions to meet client needs and enhance their experience.
• Work closely with the sales and technical teams to deliver customised solutions and ensure client success.
• Conduct regular meetings, reviews, and presentations with clients to maintain strong relationships and address any issues or concerns. Also, provide insights and feedback from clients to help improve products and services.
• Conduct independent product demonstrations, presentations, and consultations.
• Collaborate with internal teams to ensure the successful delivery of solutions and services.
• Monitor and report on account performance and key metrics to management.
• Stay updated on industry trends and competitive landscape to identify opportunities for growth.
• Lead proof‑of‑concepts to showcase the capabilities of our solutions to clients.
• Participate in industry events, conferences, and trade shows to promote our solutions and generate leads.
• Manage the entire sales process from lead generation to closing deals, including techno‑commercial proposal preparation, negotiation, and contract management.
• Provide regular sales forecasts and reports to management, highlighting key metrics, pipeline status, and opportunities for improvement.

Qualifications

• Bachelors degree in business, Information Technology, or a related field.
• Proven track record of at least 3 years in account management within the BFSI sector.
• Experience in renewals, cross‑selling, and up‑selling products and services.
• Strong understanding of AI, computer vision, and cybersecurity concepts and technologies.
• In‑depth knowledge of AI, computer vision, and cybersecurity frameworks and standards.
• Proficiency in using CRM software and sales tools (e.g., Salesforce, HubSpot, Zoho).
• Proficiency in using Microsoft Office tools MS Excel, PowerPoint, Word.

Personal Attributes

• Excellent communication, presentation, and negotiation skills.
• Ability to understand and articulate complex technical solutions to non‑technical stakeholders.
• Strong problem‑solving skills and ability to work independently and as part of a team.
• Self‑motivated, results‑oriented, and customer‑focused.
• The ability to thrive in a fast‑paced, dynamic environment and adapt to changing market conditions.

What We Offer

• Competitive salary and commission structure.
• Opportunities for professional development and career advancement.
• Collaborative and innovative work environment.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management

Industries

• IT Services and IT Consulting, Software Development, and IT System Custom Software Development

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