Bulk Hiring For Customer Supprt (REF- HR POOJA)

Ienergizer; Dadri; On-site; INR 239,000 - 286,000; Full time

Job summary

Ienergizer in Dadri, Uttar Pradesh is hiring for a Customer Care Executive to handle domestic voice process and resolve customer queries. The role requires a strong communication approach and adherence to process guidelines.

Undergraduate or Graduate candidates may apply, with 0–6 months experience or freshers welcome. The position offers a monthly CTC of 23.5k and shifts with gender-based timing, as described by HR.

Qualifications

• Handle customer queries through voice as per process.
• Understand customer concerns and provide accurate resolutions.
• Follow defined process guidelines and quality standards.

Responsibilities

• Handle customer queries through voice as per the process requirement.
• Understand customer concerns and provide accurate and appropriate resolutions.
• Maintain a professional and courteous approach while interacting with customers.
• Follow the defined process guidelines, policies, and quality standards.
• Ensure timely resolution of customer issues and maintain customer satisfaction.
• Escalate complex or unresolved issues to the concerned team.

Skills

Voice process

Customer service

Communication

Education

Undergraduate

Graduate

Job description

Urgent Hiring For Customer Support (REF- HR POOJA)

Customer Care Executive Role.

HIRING FOR DOMESTIC VOICE PROCES

Salary- 23.5K CTC

Undergraduate + 6 Month Experience || GRADUATE + Freshers

Key Responsibilities

• Handle customer queries through voice as per the process requirement.
• Understand customer concerns and provide accurate and appropriate resolutions.
• Maintain a professional and courteous approach while interacting with customers.
• Follow the defined process guidelines, policies, and quality standards.
• Ensure timely resolution of customer issues and maintain customer satisfaction.
• Escalate complex or unresolved issues to the concerned team.

*SALARY: 23.5K* CTC

6 DATS WORKING ROTATIONAL SHIFTS FOR MALES,

DAY SHIFTS FOR FEMALES

Regards, HR Pooja Bhardwaj

Ienergizer HR Manager