Building Operations, Facilities Services

JLL; Pune District; On-site; INR 400,000 - 600,000; Full time

Job summary

JLL is seeking a Facility Executive for Soft Services in Pune. The role oversees daily soft services operations, housekeeping, front desk, and event-related activities, ensuring compliance and high service levels. You will support the Facility Manager and manage vendor performance.

The position requires a bachelor’s degree in FM or related field, strong communication and problem-solving skills, and willingness to work beyond regular hours to ensure seamless facility operations.

Qualifications

• Bachelor’s degree in Facility Management, Business Administration, or related field.
• Relevant experience in facility management, preferably soft services.
• Strong team management, communication, analytical, and problem-solving skills.
• Proficiency in MS Office and facility management software.
• Knowledge of health, safety, statutory compliance, and FM practices.
• Willingness to provide operational support beyond regular hours.

Responsibilities

• Manage day-to-day facility administration, reports, stock trackers, and operational documentation.
• Support Facility Manager and Assistant Facility Manager in delivering facility services and resolving concerns.
• Oversee housekeeping, staffing, cleaning standards, consumables, equipment, and vendor performance.
• Manage front desk, reception, café, food and beverage, and event-related activities.
• Ensure inventory levels and timely availability of materials and consumables.
• Process vendor invoices, manage petty cash, and verify compliance requirements.
• Conduct daily facility inspections, service audits, and quality checks; implement corrective actions.
• Monitor team and vendor performance to ensure SLAs are met.
• Support emergency response planning, drills, audits, incident reporting, and escalation.
• Provide after-hours facility support when required.

Skills

Team management

Communication

Analytical thinking

Problem solving

MS Office

Facility management software

Health & safety knowledge

Education

Bachelor’s degree in Facility Management

Bachelor’s degree in Business Administration

Tools

MS Office

Facility management software

Job description

Facility Executive – Soft Services

The Facility Executive – Soft Services will manage daily soft services operations, ensuring smooth facility functioning, statutory compliance, and high standards of service delivery.

Key Responsibilities

• Manage day-to-day facility administration, reports, stock trackers, and operational documentation.
• Support the Facility Manager and Assistant Facility Manager in delivering facility services and resolving operational concerns.
• Oversee housekeeping operations, manpower deployment, cleaning standards, consumables, equipment, and vendor performance.
• Manage front desk, reception, café, food and beverage, and event-related activities.
• Ensure adequate inventory levels and timely availability of operational materials and consumables.
• Process vendor invoices, manage petty cash, and verify applicable statutory compliance requirements.
• Conduct daily facility inspections, service audits, and quality checks; implement corrective actions where required.
• Monitor team and vendor performance to ensure compliance with service-level requirements.
• Support emergency response planning, drills, operational audits, incident reporting, and timely escalation.
• Provide after-hours facility support when required.

Qualifications And Skills

• Bachelor’s degree in Facility Management, Business Administration, or a related field.
• Relevant experience in facility management, preferably in soft services.
• Strong team management, communication, analytical, and problem-solving skills.
• Proficiency in MS Office and facility management software.
• Knowledge of health, safety, statutory compliance, and facility management practices.
• Flexibility to provide operational support beyond regular working hours when required.

At JLL, we offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us in shaping the future of real estate for a better world.