BSCS Provisioning Engineer

Ericsson; Dadri; Presencial; INR 550.000 - 900.000; Jornada completa

Descripción de la vacante

Ericsson AB in India is seeking an experienced BSCS Provisioning Engineer to manage end-to-end subscriber provisioning on the Ericsson BSCS Billing System in a 24x7 telecom environment. You will coordinate with CRM, OCS, IN, HLR/HSS, and Network teams; diagnose provisioning issues, validate transactions, and support deployments and post‑deployment testing.

Ideal candidates have 5–6 years in telecom billing or BSS production support with strong analytical and communication skills, and experience

Formación

• 5–6 years of experience in telecom billing or BSS production support.
• Experience in incident management, troubleshooting, and 24x7 operational support.
• Good analytical, communication, and coordination skills.

Responsabilidades

• Handle end-to-end subscriber provisioning in Ericsson BSCS, including activation, deactivation, suspension, reactivation, and service/package changes.
• Monitor and troubleshoot failed, pending, and stuck provisioning requests.
• Perform provisioning validation, transaction reprocessing, and error resolution.
• Coordinate with CRM, OCS, IN, HLR/HSS, Network, and other IT teams for end-to-end issue resolution.
• Prepare RCA reports and ensure SLA compliance.
• Support production incidents, deployments, configuration changes, and post-deployment validation.

Conocimientos

Ericsson BSCS provisioning

Oracle SQL/PLSQL

Unix/Linux

Shell scripting

REST/SOAP APIs

XML/JSON

Provisioning interfaces

Herramientas

Ericsson BSCS

Oracle

Unix/Linux

Descripción del empleo

Join our TeamAbout the RoleWe are seeking an experienced BSCS Provisioning Engineer to manage end-to-end subscriber provisioning on the Ericsson BSCS Billing System. The role covers subscriber lifecycle changes, provisioning failure resolution, and production support in a 24x7 telecom BSS environment.The successful candidate will work closely with CRM, OCS, IN, HLR/HSS, Network, and other IT teams to keep provisioning services reliable and compliant with SLAs.Key ResponsibilitiesHandle end-to-end subscriber provisioning in Ericsson BSCS, including activation, deactivation, suspension, reactivation, and service/package changes.Monitor and troubleshoot failed, pending, and stuck provisioning requests.Perform provisioning validation, transaction reprocessing, and error resolution.Coordinate with CRM, OCS, IN, HLR/HSS, Network, and other IT teams for end-to-end issue resolution.Analyse provisioning logs, interface failures, and database records to identify root causes.Support production incidents, deployments, configuration changes, and post-deployment validation.Prepare RCA reports and ensure SLA compliance.Technical SkillsHands-on experience with Ericsson BSCS provisioning.Strong Oracle SQL/PL/SQL and Unix/Linux knowledge.Shell scripting and operational automation.Understanding of prepaid and postpaid telecom processes and subscriber lifecycle management.Basic knowledge of XML, JSON, REST/SOAP APIs, and provisioning interfaces.Desired Skills5–6 years of experience in telecom billing or BSS production support.Experience in incident management, troubleshooting, and 24x7 operational support.Good analytical, communication, and coordination skills.