Bread Financial - RPA Business Analyst II

Bread Financial; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Bread Financial is seeking an RPA Business Analyst to identify opportunities for process redesign and automation within the banking and finance sectors. This role will serve as a bridge between business needs and technological solutions.

The ideal candidate will have at least 3 years of Business Analyst experience, with a focus on RPA processes, and possess strong analytical and communication skills. Join Bread Financial to help enhance automation across its enterprise.

Qualifications

• 3+ years of Business Analyst experience.
• 2+ years of experience in business analysis for RPA automation processes.
• Prior experience with Software Development Lifecycle (SDLC) processes.

Responsibilities

• Design and develop RPA process documents and business requirements.
• Assess business processes for automation opportunities.
• Collaborate with business stakeholders on acceptance criteria.

Skills

Business Analyst experience

Experience in RPA automation processes

Strong analytical and critical thinking skills

Excellent communication skills

Experience in Agile/Scrum environment

Education

Bachelor's degree or equivalent experience in process automation

Advanced RPA certifications

Tools

UiPath

Blue Prism

Automate Anywhere

Job description

Job Summary

The RPA Business Analyst, 2 will identify and document opportunities in existing customer business processes for process redesign and RPA development. The RPA Business Analyst, 2 will function as an integrator between business and technology to create solutions for Bread Financial based on business requirements. This role will be responsible for stakeholder communication, and maintenance of all RPA service delivery artifacts.

Essential Job Functions

• Design and develop customer/internal-facing RPA process documents, business requirements, and user acceptance criteria for customer engagements.

Role

• Assess business process for automation opportunities in the banking, and/or finance sector.
• Develop business requirements with stakeholders and manage project scope as appropriate.
• Document current and future state process definitions through the use of Process Definition Documents (PDDs) and Solution Design Documents (SDDs).
• Assist RPA CoE team as needed for customer escalations and additional opportunities.
• Demonstrate comprehension of automation processes and revise designs as needed based on customer feedback.
• Collaborate with the Bread Financial RPA CoE development team and business stakeholders on identifying stakeholder acceptance criteria and supporting User Acceptance Test (UAT) planning for each development sprint/agile KANBAN.
• Educate, grow and identify RPA automation opportunities across the Bread Financial enterprise.
• Work with Bread Financial RPA Center of Excellence (COE) to drive automation pipeline, but not limited to TCO/ROI analysis, best practices.

Required Skills

• 3+ years of Business Analyst experience.
• 2+ years of experience in business analysis for RPA automation processes.
• Business Analyst Certifications with RPA platforms (UiPath, Blue Prism, Automate Anywhere) are a plus.
• Strong analytical and critical thinking skills with demonstrated attention to detail.
• Excellent communication skills and the ability to build relationships with business stakeholders.
• Prior experience with Software Development Lifecycle (SDLC) processes and project delivery in an Agile/Scrum environment.

Qualifications

• Bachelors degree or equivalent experience in process automation.
• Advanced RPA certifications or currently working toward certifications.
• Minimum of 2 years of process design and process improvement experience.
• ScrumMaster, and/or Lean Six Sigma certifications are preferred.

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Bread Financial is an Equal Opportunity Employer.