Brand Experience Manager

Keka Technologies Private Limited; Gurugram District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Agrim in Gurgaon seeks a Brand Experience Manager to deliver a seamless hospitality experience for clients, investors, partners, and visitors. You will coordinate tours, meetings, and office visits while reflecting Agrim’s professionalism and hospitality in every interaction.

The ideal candidate has 2–3 years in corporate hospitality or premium client relationships, with strong stakeholder management and impeccable coordination skills. This is a work-from-office role in Gurgaon.

Qualifications

• 2–3 years of experience in Corporate Hospitality, Premium Client Relationship Management, or related fields.
• Experience handling high-net-worth individuals, CXOs, investors or enterprise customers.
• Experience with SME or enterprise customers is a plus.
• Strong stakeholder management and client servicing skills.
• Excellent planning, coordination, and organizational abilities with high attention to detail.
• Ability to maintain confidentiality and handle sensitive business interactions professionally.

Responsibilities

• Be the first point of contact for clients, investors, partners, leadership teams, and other visitors.
• Conduct engaging office tours, showcasing culture, products, technology, and business model.
• Coordinate meetings, presentations, and office visits across internal stakeholders.
• Accompany guests during leadership meetings and major discussions.
• Build strong professional relationships with repeat visitors and external stakeholders.

Skills

Stakeholder management

Relationship building

Client servicing

Coordination

Attention to detail

Discretion

Job description

Agrim is India’s largest Agri-input e-commerce platform, empowering lakhs of retailers across the country with better access, pricing, and service. We’re backed by marquee investors and are growing fast. With 800+ employees and ambitious plans to grow 2x in the next two quarters, we are transforming how Agriretailers buy and grow their business. Our culture is rooted in five values: Delivery Excellence, Ownership, Frugality, Simplicity, and Transparency. You can read more about us here - click here

Role Overview

We are looking for a confident and customer-focused Brand Experience Manager to deliver a seamless experience for clients, investors, partners, and other visitors. The role requires excellent communication, stakeholder management, and coordination skills to ensure every interaction reflects Agrim's professionalism and hospitality.

Key Responsibilities

• Be the first point of contact for all clients, investors, partners, leadership teams, and other guests visiting the Agrim office. Conduct engaging office tours, showcasing Agrim's culture, products, technology, and business model.
• Coordinate with internal stakeholders to ensure meetings, presentations, and office visits are planned and executed seamlessly.
• Accompany guests during leadership meetings, partnership discussions, brand meetings, and other business interactions whenever required.
• Build strong professional relationships with repeat visitors and key external stakeholders.
• Coordinate visitor logistics, meeting rooms, refreshments, transportation, and other hospitality requirements.

Ideal Candidate

• 2–3 years of experience in Corporate Hospitality, Commercial Real Estate, Premium Client Relationship Management, Luxury Concierge, Executive Client Servicing, Private Banking, Wealth Management, or B2B Enterprise Relationship Management.
• Experience managing High-Net-Worth Individuals (HNIs), CXOs, founders, investors, enterprise customers, or other premium clientele.
• Exposure to high-value or high-ticket-size client relationships; experience working with SME or enterprise customers will be an added advantage.
• Strong stakeholder management, relationship-building, and client servicing skills.
• Exceptional planning, coordination, and organizational abilities with meticulous attention to detail.
• Ability to maintain confidentiality and handle sensitive business interactions with the highest level of professionalism and discretion.

Why Join Us

At Agrim, you will shape the strategy engine of a Bharat-scale startup on its path to IPO. This is an opportunity to build one of India’s most impactful playbooks while working with a mission-driven team solving one of India’s largest distribution challenges.

We are in Gurgaon. This is Work from Office role.