Branch Sales Manager-LAP Sales-Pune

Irep Credit Capital; Pune District; On-site; INR 900,000 - 1,400,000; Full time

Benefits offered by this job

Attractive Performance Incentive

Travel Allowance

Insurance Coverage

Job summary

Irep Credit Capital Pune seeks a Branch Manager to lead daily branch operations, drive sales and ensure high service quality while managing risk and compliance. You will recruit, train and mentor staff, cultivate customer relationships, oversee cash and vendor processes, and coordinate with cluster leadership to grow the business.

The role requires local language and English, willingness to travel, and a proactive ownership mindset to achieve targets and maintain a positive reputation for the

Qualifications

• Strong communication and relationship-building abilities.
• Smart customer service and service orientation.
• Excellent people and time management skills.

Responsibilities

• Oversee branch activities and achieve targets through sales and cross-selling.
• Lead recruitment, training and performance of branch team.
• Ensure compliance with banking and NBFC rules and standard operating procedures.
• Manage branch profitability and vendor/admin operations.

Skills

Interpersonal skills

Communication skills

Stakeholder management

Ownership mindset

Team management

Travel willingness

Education

Any Graduate (10+2+3) & or Postgraduate

Job description

Job Description for Branch Manager

• Ownership all branch activities and objectives


• Supervision of branch, ensure achievement of overall branch targets by generating business along with cross-selling and up-selling.


• Responsible for managing branch profitability, quality sourcing


• Team Management & Productivity


• Responsible for Team Hiring, training,


• Employee retention and grievance handling


• Key customer relationship management and monitoring of all customer programs


• Ensuring all components of the branch sales model function as per design.


• Maintain good professional relationships with new and existing customers by frequent visits and calls along with grievance/complaints handling professionally to maintain a positive reputation for the business.


• Ensure compliance with banking and NBFC rules, regulations and procedures.


• Adherence of sales process and operational checklists daily.


• Manage the branch business by identifying pipeline through quality sourcing.


• Ensure optimum collection levels of the branch and relevant follow-up for bounces.


• Responsible for maintaining required records (in soft / hard copy) as per requirements (Example: Cash Collection Register, Document movement register etc.)


• Other Admin Responsibilities


• Branch upkeep, maintenance, hygiene and security


• Office utility bills due clearance and maintain the petty cash management.


• Renewal of vendor bills and rental agreements etc.

Desired Candidate Profile

• Good interpersonal and communications skills in Local / Native language + Hindi & or English.


• Open to extensive travelling (must have own vehicle and valid driving license)


• Good stakeholder management skills


• High on ownership and a can-do attitude.


• Regular interactions with Cluster Business Heads / Zonal Head and other stakeholders (internal as well as external) to service the clients, broaden the business base and retention of existing business.


• Branch and Team Handling experience will be an advantage.


• Candidate Age up to 35 Years.

Position Reporting:

This position reports to Cluster Business Head.

Educational Qualification:

Any Graduate (10+2+3) & or Postgraduate.

Work Experience:

• Minimum experience of 3 to 4 years in LAP - MSE, MSME and NBFC


• Having Team handling experience will be an added advantage

Position Type:

Full time on rolls opportunity

Additional Benefits:

• Attractive Performance Incentive


• Travel Allowance


• Insurance Coverage