Branch Sales Manager

ACURA SOLUTIONS LTD; Dadri; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

ACURA SOLUTIONS LTD is seeking a senior sales banking professional to mentor a team of Sales Managers across branches in India. The role focuses on identifying leads for asset products to generate fee-based revenues and monitoring daily sales calls to ensure market coverage.

The incumbent will activate current account clients, deliver product knowledge updates to the team, resolve customer queries, and maintain staffing levels with a focus on low attrition in the region.

Qualifications

• 8+ years of relevant experience in Sales Banking.
• Graduate degree in any discipline.
• Strong leadership and mentoring skills.
• Proven ability to drive growth and improve service quality.

Responsibilities

• Mentor a team of Sales Managers across branches.
• Identify leads for asset products to generate fee-based revenues.
• Monitor daily sales calls to ensure proper acquisition process and market coverage.
• Activate current account clients on transactions and achieve target float delivery.
• Provide refreshed product knowledge to the team and ensure updates.
• Resolve customer queries promptly and efficiently.
• Ensure appropriate staffing in the region for CA team and maintain low attrition.
• Drive customer-centric operations and quality service delivery.
• Evaluate growth strategies using competitor feedback and channel insights.
• Recommend process changes to improve service efficiency and quality across branches.
• Monitor growth and execution as per business plan.
• Attract and retain top talent for key roles and empower teams.
• Monitor productivity, hiring quality, and attrition; implement improvements.

Education

Graduate

Tools

Mentoring teams

Lead generation

Sales monitoring

Customer service

Staffing optimization

Attrition management

Job description

• Mentoring a team of Sales Managers across assigned command area of branches


• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues


• Monitoring daily sales call to ensure acquisition process is followed including market coverage


• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets


• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team


• Responsible of timely resolution of customer queries


• Ensuring right level of staffing in the region for CA team


• Maintaining low team attrition


• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms


• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers


• Recommend process changes in order to improve service efficiency and quality across the branch network


• Monitor the growth and execution as per the defined business plan


• Attract and retain best-in-class talent for key roles in their reporting structure


• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements


• Enable teams to drive growth targets by providing necessary support

Roles Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches


• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues


• Monitoring daily sales call to ensure acquisition process is followed including market coverage


• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets


• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team


• Responsible of timely resolution of customer queries


• Ensuring right level of staffing in the region for CA team


• Maintaining low team attrition


• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms


• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers


• Recommend process changes in order to improve service efficiency and quality across the branch network


• Monitor the growth and execution as per the defined business plan

Managerial Leadership Responsibilities

• Attract and retain best-in-class talent for key roles in their reporting structure


• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements


• Enable teams to drive growth targets by providing necessary support

Educational Qualifications

Graduate - Any

Experience

8 + years of relevant experience in Sales Banking