Branch Sales Manager

ACURA SOLUTIONS LTD; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

ACURA SOLUTIONS LTD in Mumbai is seeking a senior Sales Banking professional to mentor a team of Sales Managers and drive growth across branches. You will identify potential asset customers, monitor daily calls, and ensure timely resolution of customer queries while maintaining optimal staffing and high service quality.

The role requires 8+ years in Sales Banking with a track record in leadership, customer centricity, and process improvements to meet targets.

Qualifications

• Graduate with any discipline and relevant sales experience.
• 8+ years of experience in Sales Banking.
• Experience in mentoring and managing sales teams.

Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches.
• Identifying leads for acquisition of potential customers for assets products.
• Monitoring daily sales calls to ensure the acquisition process is followed.
• Activating current accounts clients on transactions and delivering float against targets.
• Imparting refreshed product knowledge to team members.
• Ensuring timely resolution of customer queries.
• Maintaining appropriate staffing in the region for the CA team.
• Monitoring growth and execution per the business plan.

Skills

Mentoring

Leads identification

Sales monitoring

Current accounts

Product knowledge

Customer service

Staffing

Growth strategy

Process improvement

Education

Graduate - Any

Job description

• Mentoring a team of Sales Managers across assigned command area of branches
• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
• Monitoring daily sales call to ensure acquisition process is followed including market coverage
• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team
• Responsible of timely resolution of customer queries
• Ensuring right level of staffing in the region for CA team
• Maintaining low team attrition
• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
• Recommend process changes in order to improve service efficiency and quality across the branch network
• Monitor the growth and execution as per the defined business plan
• Attract and retain best-in-class talent for key roles in their reporting structure
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
• Enable teams to drive growth targets by providing necessary support

Roles Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches
• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
• Monitoring daily sales call to ensure acquisition process is followed including market coverage
• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team
• Responsible of timely resolution of customer queries
• Ensuring right level of staffing in the region for CA team
• Maintaining low team attrition
... ...

Managerial Leadership Responsibilities

• Attract and retain best-in-class talent for key roles in their reporting structure
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
• Enable teams to drive growth targets by providing necessary support

Educational Qualifications

Graduate - Any

Experience

8 + years of relevant experience in Sales Banking

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