Branch Sales Manager

ACURA SOLUTIONS LTD; Ghaziabad District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

ACURA SOLUTIONS LTD is seeking a seasoned Sales Banking professional to mentor a team of Sales Managers across branch locations. The role focuses on acquiring high-potential customers for asset products, generating fee-based revenues and ensuring effective market coverage.

The incumbent will drive daily sales activities, manage current account float delivery against targets, and empower teams with up-to-date product knowledge.

Qualifications

• Graduate - Any (Educational qualification).
• 8+ years of relevant experience in Sales Banking.
• Proven experience in mentoring and leading sales teams.

Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches
• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
• Monitoring daily sales call to ensure acquisition process is followed including market coverage
• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team
• Responsible of timely resolution of customer queries
• Ensuring right level of staffing in the region for CA team
• Maintaining low team attrition
• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
• Recommend process changes in order to improve service efficiency and quality across the branch network
• Monitor the growth and execution as per the defined business plan
• Attract and retain best-in-class talent for key roles in their reporting structure
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
• Enable teams to drive growth targets by providing necessary support

Skills

Mentoring

Team leadership

Sales strategy

Customer acquisition

Product knowledge

Education

Graduate - Any

Job description

• Mentoring a team of Sales Managers across assigned command area of branches


• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues


• Monitoring daily sales call to ensure acquisition process is followed including market coverage


• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets


• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team


• Responsible of timely resolution of customer queries


• Ensuring right level of staffing in the region for CA team


• Maintaining low team attrition


• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms


• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers


• Recommend process changes in order to improve service efficiency and quality across the branch network


• Monitor the growth and execution as per the defined business plan


• Attract and retain best-in-class talent for key roles in their reporting structure


• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements


• Enable teams to drive growth targets by providing necessary support

Roles Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches


• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues


• Monitoring daily sales call to ensure acquisition process is followed including market coverage


• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets


• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team


• Responsible of timely resolution of customer queries


• Ensuring right level of staffing in the region for CA team


• Maintaining low team attrition


• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms


• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers


• Recommend process changes in order to improve service efficiency and quality across the branch network


• Monitor the growth and execution as per the defined business plan

Managerial Leadership Responsibilities

• Attract and retain best-in-class talent for key roles in their reporting structure


• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements


• Enable teams to drive growth targets by providing necessary support

Educational Qualifications

Graduate - Any

Experience

8 + years of relevant experience in Sales Banking