Branch Sales Manager

ACURA SOLUTIONS LTD; Gurugram District; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

ACURA SOLUTIONS LTD is seeking a senior sales banking leader in Haryana to mentor a team of Sales Managers and drive acquisition of asset products, ensuring market coverage and strong revenue growth.

The role focuses on coaching, process discipline, and customer-centric service delivery, with emphasis on staffing, training, and delivering against targets in a dynamic branch network.

Qualifications

• Graduate with 8+ years of relevant experience in Sales Banking.
• Experience in mentoring sales teams and branch operations.
• Experience in asset products and fee-based revenues.

Responsibilities

• Mentor a team of Sales Managers across assigned branches and regions.
• Identify leads for acquisition of potential customers for asset products to generate revenues.
• Monitor daily sales calls to ensure proper acquisition processes and market coverage.
• Activate current accounts for transactions and manage float delivery against targets.
• Refresh product knowledge within the team to ensure up-to-date awareness.
• Ensure timely resolution of customer queries and issues.
• Maintain appropriate staffing levels in the region for the CA team.
• Maintain low attrition and manage customer-centric operations to meet service quality norms.
• Evaluate growth strategy using competitor analysis and multi-channel feedback.
• Recommend process changes to improve service efficiency and quality across branches.
• Monitor growth and execution as per the defined business plan.
• Attract and retain best-in-class talent for key roles within the reporting structure.
• Monitor KPIs on employee productivity, hiring quality, and attrition; implement improvements.
• Enable teams to drive growth targets by providing necessary support.

Skills

Sales team leadership

Lead generation

Sales monitoring

Current accounts exposure

Product training

Customer query resolution

Staffing management

Attrition control

Customer satisfaction

Growth strategy

Process improvement

Business planning

Talent acquisition

KPI monitoring

Team enablement

Education

Graduate - Any

Job description

• Mentoring a team of Sales Managers across assigned command area of branches


• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues


• Monitoring daily sales call to ensure acquisition process is followed including market coverage


• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets


• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team


• Responsible of timely resolution of customer queries


• Ensuring right level of staffing in the region for CA team


• Maintaining low team attrition


• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms


• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers


• Recommend process changes in order to improve service efficiency and quality across the branch network


• Monitor the growth and execution as per the defined business plan


• Attract and retain best-in-class talent for key roles in their reporting structure


• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements


• Enable teams to drive growth targets by providing necessary support

Roles Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches


• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues


• Monitoring daily sales call to ensure acquisition process is followed including market coverage


• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets


• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team


• Responsible of timely resolution of customer queries


• Ensuring right level of staffing in the region for CA team


• Maintaining low team attrition


• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms


• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers


• Recommend process changes in order to improve service efficiency and quality across the branch network


• Monitor the growth and execution as per the defined business plan

Managerial Leadership Responsibilities

• Attract and retain best-in-class talent for key roles in their reporting structure


• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements


• Enable teams to drive growth targets by providing necessary support

Educational Qualifications

Graduate - Any

Experience

8 + years of relevant experience in Sales Banking