Branch Operations Manager Attur

CSB Bank; Salem; On-site; INR 600,000 - 900,000; Full time

Job summary

CSB Bank in Salem, Tamil Nadu seeks an experienced Branch Manager to lead daily branch operations and drive sales targets while maintaining exceptional customer service. This role requires strong compliance adherence and team leadership, with responsibility for overall branch performance.

The ideal candidate should have a graduate degree and 3–9 years of relevant banking experience, capable of managing customer relationships, cross-selling products, and ensuring efficient service delivery at the

Qualifications

• Graduate with any specialization.
• Minimum 3 years and maximum 9 years of experience.

Responsibilities

• Ensure customer service standards are met and minimize complaints and escalations.
• Deepen customer engagements and drive revenue through cross-sell and upsell initiatives.
• Maintain smooth branch operations at all times.
• Ensure adherence to the highest standards of compliance.
• Oversee branch upkeep including physical and IT infrastructure.

Education

Graduate (Any Specialisation)

Job description

Job Description:

responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service

Responsibilities

• To ensure customer service standards are met and inimize customer complaints and escalations
• Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
• Ensure smooth operations of the branch at all times
• Ensure branch adheres to the highest standards of compliance
• Ensure branch upkeep in terms of physical and IT infrastructure

Qualifications

• Min Years - 3
• Max Years - 9
• Qualification - Graduate (Any Specialisation)