Branch Operations Manager

SkillLabs; Kokrajhar; Vor Ort; INR 250.000 - 350.000; Vollzeit

Zusammenfassung

SkillLabs in India is seeking a finance associate to manage walk-in customers, cash collection, and accurate records. You will support loan closures, bank reconciliations, and timely updates to core systems while coordinating with RTO for license renewals.

You will liaise with Legal, Admin, Customer Service and Collections to ensure policy compliance and help achieve branch targets, including cross-selling insurance and organizing service camps at branch and non-branch locations.

Qualifikationen

• Minimum 2 to 4 years of experience in Financial Services/Banking/FMCG/NBFC.

Aufgaben

• Walk-in customer management & query resolution
• Cash collection, deposition & maintenance of accurate records
• Loan closure cases updation & closure
• Reconciliation of bank account - open items
• Coordination with RTO / local authorities for Trade License Renewal
• Timely updation of receipts, RC to core systems & reconciliation
• Empanelment of new brokers & coordination with brokers for sale of repossessed vehicles
• Monthly audit of receipts updated and received from collection team
• Liaison with Legal/Repayment/Admin/Customer Service / Collections
• Record keeping and admin activities
• Ensure 100% compliance of process and policies
• Ensure achievement of targets for PI & charges collection, cross sale of insurance & lead generation
• Conduct service camps at branch & non-branch locations

Jobbeschreibung

• Cash collection, deposition & maintenance of the accurate records
• Loan Closure cases updation & closure
• Reconciliation of Bank Account - open items
• Coordination with RTO / local authorities for Trade License Renewal
• Timely updation of Receipts, RC to Core Systems & reconciliation
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
• Monthly audit of receipts updated and received from collection team
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
• Record Keeping and Admin Activities
• Ensure 100% Compliance of Process and policies
• Ensure achievement of targets for:
• PI & Charges collection for the branch
• Cross sale of Insurance & Lead generation
• Conduct Service Camps at Branch & Non-Branch locations
  

Roles and Responsibilities :-

• Walk-in Customer management & query resolution
• Cash collection, deposition & maintenance of the accurate records
• Loan Closure cases updation & closure
• Reconciliation of Bank Account - open items
• Coordination with RTO / local authorities for Trade License Renewal
• Timely updation of Receipts, RC to Core Systems & reconciliation
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
• Monthly audit of receipts updated and received from collection team
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
• Record Keeping and Admin Activities
• Ensure 100% Compliance of Process and policies
• Ensure achievement of targets for:
  • PI & Charges collection for the branch
  • Cross sale of Insurance & Lead generation
  • Conduct Service Camps at Branch & Non-Branch locations
    

Experience :-

Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC