Area Operations Manager

SkillLabs; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

SkillLabs is hiring for a finance-collections role in Chennai. The candidate will manage walk-in customers, handle cash collection and deposit maintenance, and ensure timely up updates across core systems.

The role requires 2–4 years in financial services/banking with strong reconciliation and liaison skills. It offers a full-time on-site position with scope to coordinate with multiple departments and brokers.

Qualifications

• Minimum 2 to 4 years of experience in financial services or banking.
• Experience with cash collection and deposit maintenance.
• Experience with bank reconciliations and RC updates.

Responsibilities

• Walk-in customer management and query resolution.
• Cash collection, deposition, and maintenance of records.
• Loan closure cases updation and closure.
• Bank account reconciliation of open items.
• Coordinate with RTO/local authorities for trade license renewal.
• Timely updates of receipts and RC to core systems.
• Empanelment of new brokers and coordination for sale of repossessed vehicles.
• Monthly audit of receipts from the collection team.
• Liaison with Legal/Repayment/Admin/Customer Service/Collections.
• Record keeping and admin activities.
• Ensure 100% compliance of processes and policies.
• Achieve targets for PI & Charges collection, cross-sale of insurance & leads.

Skills

Cash handling

Bank reconciliation

Customer service

Liaison

Record keeping

Team coordination

Job description

• Cash collection, deposition & maintenance of the accurate records
• Loan Closure cases updation & closure
• Reconciliation of Bank Account - open items
• Coordination with RTO / local authorities for Trade License Renewal
• Timely updation of Receipts, RC to Core Systems & reconciliation
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
• Monthly audit of receipts updated and received from collection team
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
• Record Keeping and Admin Activities
• Ensure 100% Compliance of Process and policies
• Ensure achievement of targets for:
• PI & Charges collection for the branch
• Cross sale of Insurance & Lead generation
• Conduct Service Camps at Branch & Non-Branch locations
  

Roles and Responsibilities :-

• Walk-in Customer management & query resolution
• Cash collection, deposition & maintenance of the accurate records
• Loan Closure cases updation & closure
• Reconciliation of Bank Account - open items
• Coordination with RTO / local authorities for Trade License Renewal
• Timely updation of Receipts, RC to Core Systems & reconciliation
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
• Monthly audit of receipts updated and received from collection team
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
• Record Keeping and Admin Activities
• Ensure 100% Compliance of Process and policies
• Ensure achievement of targets for:
  • PI & Charges collection for the branch
  • Cross sale of Insurance & Lead generation
  • Conduct Service Camps at Branch & Non-Branch locations
    

Experience :-

Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC