Branch Operations Manager

SkillLabs; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

SkillLabs in Chennai, Tamil Nadu, is seeking an Administrative Finance professional to manage cash collection, deposit records, and bank reconciliations, ensuring precise entries and compliance. The role also covers loan closure updates, RTO trades license renewals, and liaison with multiple departments across the branch network.

Ideal candidates have 2–4 years in Financial Services/Banking or related sectors, with strong accuracy and coordination skills to support branch operations and policy

Qualifications

• Walk-in Customer management & query resolution.
• Cash collection, deposition & maintenance of the accurate records.
• Loan Closure cases updation & closure.
• Reconciliation of Bank Account - open items.
• Coordination with RTO / local authorities for Trade License Renewal.
• Timely updation of Receipts, RC to Core Systems & reconciliation.
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards.
• Monthly audit of receipts updated and received from collection team.
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections.
• Record Keeping and Admin Activities.
• Ensure 100% Compliance of Process and policies.
• Ensure achievement of targets for: PI & Charges collection for the branch, Cross sale of Insurance & Lead generation, Conduct Service Camps at Branch & Non-Branch locations

Responsibilities

• Walk-in Customer management & query resolution.
• Cash collection, deposition & maintenance of the accurate records.
• Loan Closure cases updation & closure.
• Reconciliation of Bank Account - open items.
• Coordination with RTO / local authorities for Trade License Renewal.
• Timely updation of Receipts, RC to Core Systems & reconciliation.
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards.
• Monthly audit of receipts updated and received from collection team.
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections.
• Record Keeping and Admin Activities.
• Ensure 100% Compliance of Process and policies.
• Ensure achievement of targets for: PI & Charges collection for the branch, Cross sale of Insurance & Lead generation, Conduct Service Camps at Branch & Non-Branch locations

Skills

Cash handling

Customer service

Cash collection

Records management

Coordination

Liaison

Attention to detail

Job description

• Cash collection, deposition & maintenance of the accurate records
• Loan Closure cases updation & closure
• Reconciliation of Bank Account - open items
• Coordination with RTO / local authorities for Trade License Renewal
• Timely updation of Receipts, RC to Core Systems & reconciliation
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
• Monthly audit of receipts updated and received from collection team
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
• Record Keeping and Admin Activities
• Ensure 100% Compliance of Process and policies
• Ensure achievement of targets for:
• PI & Charges collection for the branch
• Cross sale of Insurance & Lead generation
• Conduct Service Camps at Branch & Non-Branch locations
  

Roles and Responsibilities :-

• Walk-in Customer management & query resolution
• Cash collection, deposition & maintenance of the accurate records
• Loan Closure cases updation & closure
• Reconciliation of Bank Account - open items
• Coordination with RTO / local authorities for Trade License Renewal
• Timely updation of Receipts, RC to Core Systems & reconciliation
• Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
• Monthly audit of receipts updated and received from collection team
• Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
• Record Keeping and Admin Activities
• Ensure 100% Compliance of Process and policies
• Ensure achievement of targets for:
  • PI & Charges collection for the branch
  • Cross sale of Insurance & Lead generation
  • Conduct Service Camps at Branch & Non-Branch locations
    

Experience :-

Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC