Branch Operations Manager

CSB Bank; Chengaroor; Presencial; INR 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

CSB Bank in Kerala, India, is seeking an experienced Branch Manager to oversee daily branch operations, support sales efforts, and ensure excellent customer service.

Lead a team, analyze sales data and market trends, ensure regulatory compliance, and collaborate with cross-functional groups to drive growth and achieve targets in a fast-paced banking environment.

Formación

• Minimum 5 years in a similar role, banking/finance preferred.
• Strong knowledge of branch operations, sales, and customer service.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and decision-making skills with attention to detail.
• Experience with sales management and team development is an added advantage.

Responsabilidades

• Manage branch daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and regulatory compliance.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to drive sales growth and improve overall performance.

Conocimientos

Branch operations

Sales management

Customer service

Communication

Leadership

Problem-solving

Analytical

Descripción del empleo

Roles and Responsibility

• Manage the branchs daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and compliance with regulatory requirements.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to drive sales growth and improve overall performance.

Job Requirements

• Minimum 5 years of experience in a similar role, preferably in banking or finance.
• Strong knowledge of branch operations, sales, and customer service principles.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and decision-making skills with attention to detail.
• Experience with sales management and team development is an added advantage.