Branch Operations - Retail Branch

Mahindra Finance; Namsai; On-site; INR 600,000 - 900,000; Full time

Job summary

Mahindra Finance is seeking a Branch Operations professional in India to manage day-to-day operations, drive customer relationships including cross-selling and upselling, and ensure regulatory compliance. You will develop strategies to boost efficiency and productivity while collaborating with team members to hit sales targets and grow the business.

The ideal candidate has 2-4 years of branch operations experience and a strong understanding of the financial services industry, with excellent

Qualifications

• 2-4 years of experience in Branch Operations or related field (NBFC, Insurance, Mutual Funds).
• Strong understanding of financial services industry trends and regulations.
• Excellent communication skills for effective customer interaction.
• Ability to work independently with minimal supervision while prioritizing tasks efficiently.

Responsibilities

• Manage branch operations, ensuring efficient day-to-day activities.
• Oversee customer relationship management, focusing on cross selling and upselling opportunities.
• Ensure compliance with regulatory requirements and internal policies.
• Develop and implement strategies to improve operational efficiency and productivity.
• Collaborate with team members to achieve sales targets and business growth.

Skills

Excellent communication

Independent work

Financial services awareness

Job description

Roles and Responsibilities

• Manage branch operations, ensuring efficient day-to-day activities.
  
• Oversee customer relationship management, focusing on cross selling and upselling opportunities.
  
• Ensure compliance with regulatory requirements and internal policies.
  
• Develop and implement strategies to improve operational efficiency and productivity.
  
• Collaborate with team members to achieve sales targets and business growth.
  

Desired Candidate Profile

• 2-4 years of experience in Branch Operations or related field (NBFC, Insurance, Mutual Funds).
  
• Strong understanding of financial services industry trends and regulations.
  
• Excellent communication skills for effective customer interaction.
  
• Ability to work independently with minimal supervision while prioritizing tasks efficiently.