Branch Manager - Retail Banking

Kotak Mahindra Bank Limited; Ranchi; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Kotak Mahindra Bank Limited seeks a Branch Manager for the Ranchi branch to drive growth, ensure regulatory compliance, and deliver superior customer service. You will lead a high-performing team, oversee profitability, and promote cross-selling of financial products, including mutual funds and insurance, while managing deposits and P&L.

The role requires strong sales acumen, regulatory awareness, and leadership to achieve deposit growth and meet targets across all touchpoints in the branch.

Qualifications

• Experience leading a branch team in a retail banking setting.
• Oversee branch profitability, compliance, and customer engagement.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Take ownership of branch's Profit & Loss.

Responsibilities

• Oversee branch profitability, compliance, and customer engagement.
• Drive deposit growth and cross-sell non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Take ownership of branch's Profit & Loss.

Skills

Sales acumen

Regulatory awareness

Team leadership

Customer service

Cross-selling

Deposit growth

Mutual funds

Insurance products

P&L management

Job description

Branch Manager_BRANCH BANKING-Branch Head_Ranchi

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives. Experience Level Mid Level