Branch Manager_BRANCH BANKING-Branch Head_Ranchi

Kotak Mahindra Bank Ltd; Ranchi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Mahindra Bank Ltd invites applications for a Branch Manager in Retail Liabilities. You will lead a high-performing team, drive business growth, ensure operational excellence, and deliver superior customer service.

Responsibilities include expanding the deposit base, cross-selling non-deposit products, promoting Mutual Fund and Insurance sales, and achieving profitability with regulatory compliance across branch operations.

Qualifications

• Leader with proven ability to manage and develop a high-performing team.
• Strong sales focus with ability to drive cross-selling and revenue growth.
• Understanding of banking regulations and compliance requirements.
• Experience in branch operations and P&L management.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.