Branch Manager_BRANCH BANKING-Branch Head_Rajasthan

Kotak Mahindra Bank Ltd; Rajasthan; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Branch Manager in Retail Liabilities to drive growth, oversee deposits, and ensure exceptional service at the branch level. You will lead a high-performing team, manage P&L, ensure regulatory compliance, and spearhead cross-selling of mutual funds and insurance while collaborating with product and marketing teams.

This role demands strong sales acumen, leadership, and the ability to balance growth with risk controls in a dynamic banking environment.

Qualifications

• Demonstrated leadership of a sales and service team.
• Strong regulatory and risk management awareness.
• Proven track record in driving branch performance and deposits.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Education

Bachelor's degree in relevant field

Tools

CRM systems

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.