Branch Manager - Retail Banking

Kotak Mahindra Bank Limited; Raisen; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank Limited in Raisen, Madhya Pradesh, seeks a Branch Manager to drive growth, ensure operational excellence, and deliver superior customer service in the Retail Liabilities vertical. This role requires a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team.

You will oversee the branch’s profitability, compliance, and customer engagement, while promoting cross-selling of financial products, deposits, mutual funds, and

Responsibilities

• Drive business growth and profitability while ensuring regulatory compliance.
• Lead and manage a high-performing branch team, delivering superior customer service.
• Promote cross-selling of financial products and drive deposits and fee-based income.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Oversee branch operations and ensure regulatory adherence and risk management.
• Collaborate with internal stakeholders for product innovations and marketing.

Skills

Leadership

Sales acumen

Regulatory awareness

Customer service

Team management

Strategic thinking

Job description

Branch Manager_BRANCH BANKING-Branch Head_Goharganj

Branch Manager_BRANCH BANKING-Branch Head_Goharganj As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives. Experience Level Mid Level