Branch Manager-BRANCH BANKING-Branch Head

Kotak Mahindra Bank; Rajsamand; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank in Rajasthan is seeking a Branch Manager in the Retail Liabilities vertical to drive business growth, ensure operational excellence, and deliver superior customer service at the branch level. You will oversee profitability, compliance, and customer engagement while promoting cross-selling of financial products to meet targets.

The role requires a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team, delivering results

Qualifications

• Strong leadership and people-management skills.
• Excellent customer service orientation and relationship-building.
• Proven ability to drive sales and cross-sell financial products.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service across all branch touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.
• Ensure full regulatory and internal compliance.
• Foster a productive branch team environment and lead by example.
• Take ownership of branch P&L and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives.

Requirements: