Branch Manager - Retail Banking

Kotak Mahindra Bank Limited; Bardoli; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Branch Manager for Bardoli, Gujarat. You will lead a high-performing retail liabilities team, drive profitability, ensure regulatory compliance, and deliver superior customer service across all branch touchpoints.

The role emphasizes strong sales acumen, ownership of branch P&L, and collaboration with internal stakeholders for product and marketing initiatives.

Qualifications

• Experience with leading a sales-driven branch in retail banking.
• Proven ability to manage P&L and drive profitability.
• Strong regulatory awareness and compliance discipline.

Responsibilities

• Drive business growth and deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote cross-selling of financial products including mutual funds and insurance.
• Lead sales initiatives for mutual funds and insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

Branch Manager_BRANCH BANKING-Branch Head_Bardoli

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross‑selling of financial products

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross‑selling targets for non‑deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee‑based income through strategic product offerings.
• Oversee branch administration and ensure smooth day‑to‑day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break‑even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Experience Level Mid Level