Branch Manager-BRANCH BANKING-Branch Head

Kotak Mahindra Bank; Alwar; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank in Alwar, Rajasthan, is hiring a Branch Manager in Retail Liabilities to drive growth, oversee operations, and lead a high-performing team.

You will focus on deposit growth, cross-selling mutual funds and insurance, and ensuring exceptional customer service while maintaining regulatory compliance and P&L ownership.

This role demands dynamic leadership, sales discipline, and the ability to collaborate with internal stakeholders on product and marketing initiatives.

Qualifications

• Proven ability to lead a retail banking branch and drive performance.
• Strong sales acumen with experience in cross-selling financial products.
• Solid understanding of banking regulations and compliance requirements.
• Experience in P&L management for a branch or small portfolio.
• Excellent customer service and people management skills.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Sales leadership

Regulatory awareness

Team management

Customer service

Branch operations

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives.

Requirements: