Branch Manager - MFI North

Bajaj Finserv Limited; Gandhinagar; In loco; INR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Bajaj Finserv Limited in Gandhinagar seeks an experienced Branch Manager for Microfinance JLG operations. You will drive business projections, cross-sell, ensure branch compliance, and lead a team to meet branch targets.

Ideal candidate has 4–6 years in Microfinance JLG with at least 2 years as ABM/Branch Manager and a Graduation degree. You will supervise daily activities, monitor performance, and maintain portfolio health.

Competenze

• Graduation is required.
• 4-6 years in Microfinance JLG business.
• Minimum 2 years in Assistant Branch Manager or Branch Manager role.

Mansioni

• Daily review with team on projections and activity plans.
• Ensure execution of the daily activity plan for customer visits.
• Supervise branch operations, conduct team huddles, resolve issues.
• Attend center meetings and meet customers; conduct group recognition tests.
• Track and facilitate disbursements as planned.
• Ensure 100% compliance with all business policies and SOPs.
• Assist in collections in higher buckets and visit customers.
• Nominate team members for rewards based on achievements.
• Ensure critical parameters like lead to login are executed per matrix.
• Meet customers regularly to manage portfolio health and targets.
• Maintain branch upkeep and coordinate with Product/Admin for collateral and facilities.

Formazione

Graduation

Descrizione del lavoro

Job Purpose

Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch

Duties and Responsibilities

• Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day
• Ensure execution of the defined activity plan for customer visits by the team during the day
• Detailed Supervision and monitoring of branch, do huddles with team, understands and resolves pain areas.
• Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model
• Track and facilitate disbursements as planned for the day and month
• Ensure 100% compliance of all business policies and SOPs for the branch
• Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location
• Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
• Ensuring critical parameters like lead to login are executed as per matrix
• Meets customers regularly in the location and manage health and quality of portfolio as per defined targets
• Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively

Major Challenges

• Employee Attrition
• Portfolio quality and monitoring, manage portfolio as per defined targets
• Compliance on all business parameters, zero audit findings for the branch

Required Qualifications and Experience

a)Qualifications:
Graduation

b)Work Experience:
4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager