Branch Manager - MFI North

Bajaj Finserv Limited; Hardoi; Vor Ort; INR 700.000 - 1.000.000; Vollzeit

Zusammenfassung

Bajaj Finserv Limited in Hardoi, Uttar Pradesh seeks an experienced Branch Manager to lead daily operations, drive business projections, and ensure policy compliance. You will supervise a team, manage disbursements, and strengthen portfolio health in line with defined targets.

Ideal candidate has 4–6 years in microfinance JLG, with at least 2 years as Assistant Branch Manager or Branch Manager, and a graduation degree. On-site role with emphasis on governance and customer engagement.

Qualifikationen

• Graduation completed.
• Work Experience: 4-6 Years in Microfinance JLG business with at least 2 years in Assistant Branch Manager/Branch Manager.

Aufgaben

• Daily review with team regarding projections of business and cross sell, center meetings, and daily activity plan.
• Ensure execution of the defined activity plan for customer visits by the team during the day.
• Detailed supervision and monitoring of branch; conduct huddles with team and resolve pain areas.
• Attend center meetings and meet customers; conduct Group Recognition tests per operating model.
• Track and facilitate disbursements as planned for the day and month.
• Ensure 100% compliance of all business policies and SOPs for the branch.
• Assist in collections in higher buckets; work with teams and jointly visit customers in the location.
• Nominate team members for rewards/recognition; appreciate team members in internal forums as relevant.
• Ensure critical parameters like lead to login are executed as per matrix.
• Meet customers regularly in the location and manage health and quality of portfolio as per targets.
• Manage upkeep of branch and collaterals; seek support of Product and Admin teams for collateral/branch upkeep.

Ausbildung

Graduation

Jobbeschreibung

Job Purpose

Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch

Duties and Responsibilities

• Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day
• Ensure execution of the defined activity plan for customer visits by the team during the day
• Detailed Supervision and monitoring of branch, do huddles with team, understands and resolves pain areas.
• Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model
• Track and facilitate disbursements as planned for the day and month
• Ensure 100% compliance of all business policies and SOPs for the branch
• Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location
• Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
• Ensuring critical parameters like lead to login are executed as per matrix
• Meets customers regularly in the location and manage health and quality of portfolio as per defined targets
• Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively

Major Challenges

• Employee Attrition
• Portfolio quality and monitoring, manage portfolio as per defined targets
• Compliance on all business parameters, zero audit findings for the branch

Required Qualifications and Experience

• Qualifications: Graduation
• Work Experience: 4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager