Branch Manager - Logistics

Cynosure Corporate Solutions; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cynosure Corporate Solutions in India is seeking a highly capable Branch Manager with a valid Customs G Card to oversee branch operations, customs clearance, and compliance. You will lead a cross-functional team, optimize processes, and maintain strict regulatory adherence across import/export activities.

We value deep knowledge of HS codes, documentation, and stakeholder management, with 5–10 years in customs clearance and at least 2 years in leadership. A BA/related degree is preferred.

Qualifications

• Valid Customs G Card holder is mandatory.
• Bachelor's degree in Business Administration, Supply Chain, or related field preferred.
• 5–10 years of experience in Customs Clearance, with at least 2 years in a managerial role.
• In-depth knowledge of customs regulations, HS codes, import/export documentation, and clearance procedures.
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Oversee day-to-day branch operations and align with company policies.
• Lead and manage operations, logistics, and documentation staff.
• Monitor performance metrics, productivity, and customer satisfaction.
• Ensure cost-effective resource use and manage branch budgets.
• Serve as the official contact for customs authorities and oversee clearance processes.
• Maintain up-to-date knowledge of relevant legislation and customs procedures.
• Build strong relationships with clients, government agencies, port authorities, and logistics providers.
• Provide guidance on customs requirements and documentation.
• Handle escalations and ensure timely resolutions.
• Train and develop team members to maintain expertise and efficiency.

Skills

Leadership

Communication

Organizational skills

Analytical skills

Education

Bachelor's degree in Business Administration or Supply Chain

Tools

ERP systems

Logistics software

Job description

Cynosure Corporate Solutions | Full time

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

Job Summary

We are seeking a highly motivated and experienced branch manager who holds a valid Customs G Card to oversee branch operations, with a particular focus on customs clearance and regulatory compliance. This role combines leadership responsibilities with deep knowledge of customs procedures to ensure smooth, efficient, and compliant import/export operations.

Key Responsibilities

Branch Operations and Management

• Oversee the day-to-day operations of the branch, ensuring all activities align with company policies and objectives.
  
• Lead and manage a team of operations, logistics, and documentation staff.
  
• Monitor performance metrics, productivity, and customer satisfaction levels.
  
• Ensure cost-effective use of resources and control branch budgets.
  

Customs Compliance and Clearance

• Serve as the official point of contact for customs authorities.
  
• Oversee and execute customs clearance processes for import/export shipments.
  
• Ensure all documentation complies with customs regulations, tariffs, and trade laws.
  
• Resolve any customs-related issues or delays on time.
  
• Maintain up-to-date knowledge of relevant legislation and customs procedures.
  

Client and Vendor Management

• Build and maintain strong relationships with clients, government agencies, port authorities, and logistics providers.
  
• Provide expert guidance to clients on customs requirements and documentation.
  
• Handle escalations and ensure timely resolution of client concerns.
  
• Leadership and Team Development:
  
• Train, mentor, and evaluate team members to maintain high levels of expertise and efficiency.
  
• Promote a culture of continuous improvement and compliance awareness.
  

Requirements

• Valid Customs G Card holder (mandatory).
  
• Bachelor's degree in Business Administration, Supply Chain, or a related field (preferred).
  
• Minimum 5 to 10 years of experience in Customs Clearance, with at least 2 years in a managerial role.
  
• In-depth knowledge of customs regulations, HS codes, import/export documentation,and clearance procedures.
  
• Excellent leadership, communication, and organizational skills.
  
• Ability to work under pressure and manage multiple priorities.
  

Preferred Skills

• Proficiency in logistics software and ERP systems.
  
• Familiarity with port operations and international shipping practices.
  
• Strong analytical and decision-making abilities.