Branch Manager_BRANCH BANKING-Branch Head_Ranchi

Kotak Mahindra Bank; Ranchi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Mahindra Bank in Ranchi seeks a Branch Manager to lead Retail Liabilities growth, ensure service excellence, and drive profitability. You will manage a high-performing team, ensure regulatory compliance, and oversee deposit and cross-sell initiatives.

You will collaborate with product and risk teams to optimize customer engagement and day-to-day operations, delivering superior experiences while meeting business targets.

Qualifications

• Bachelor's degree required for the role.
• Demonstrated ability to lead a sales-driven team.
• Strong knowledge of regulations and customer service standards.

Responsibilities

• Drive deposit growth from existing and new customers.
• Ensure high standards of customer service across all touchpoints.
• Promote cross-selling of non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance.
• Oversee branch administration and day-to-day operations.
• Ensure regulatory and internal compliance.
• Take ownership of P&L and branch performance.
• Collaborate with internal stakeholders for product and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Customer service

Education

Bachelor's Degree

Job description

Ranchi, Jharkhand, India

Hot Job

Trending

Job Description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

Drive enhancement of the deposit pool from existing and new customers.Ensure high standards of customer service delivery across all touchpoints.Promote and achieve cross-selling targets for non-deposit products.Lead sales initiatives for Mutual Funds and Insurance products.Generate fee-based income through strategic product offerings.Oversee branch administration and ensure smooth day-to-day operations.Ensure full compliance with regulatory and internal guidelines.Foster a productive and motivated branch team environment.Take ownership of the branch’s Profit & Loss and break-even performance.Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job Info

• Job Identification 260171
• Job Category Consumer Bank
• Posting Date 09/28/2026, 12:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift Day
• Locations Plot No. 1384 Ward No. 3 Kutchery Road, Ranchi, Jharkhand, 834001, IN