Branch Manager-BRANCH BANKING-Branch Head

Kotak Mahindra Bank Ltd; Banswara; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Branch Manager for the Retail Liabilities vertical in Rajasthan. The role requires driving business growth, ensuring operational excellence, and delivering superior customer service.

You will lead a high-performing team, manage profitability, and promote cross-selling of financial products. The candidate should possess strong sales acumen, regulatory awareness, and the ability to drive initiatives for mutual funds and insurance.

Qualifications

• Experience in leading a bank branch and driving retail liabilities.
• Strong customer-centric mindset with focus on cross-selling.
• Proven ability to manage a team and meet regulatory requirements.

Responsibilities

• Drive growth of the deposit pool from existing and new customers.
• Maintain high standards of customer service across all touchpoints.
• Lead cross-selling of non-deposit products including mutual funds and insurance.
• Oversee branch profitability, compliance and operations.
• Foster a motivated branch team and manage P&L targets.
• Collaborate with stakeholders for product innovation and marketing.

Skills

Sales leadership

Regulatory awareness

Team management

Customer service

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.