Branch Manager_BRANCH BANKING_0125_5408_1031458

Kotak Mahindra Bank; Hapur; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager in Uttar Pradesh to lead a high-performing team and drive profitability while ensuring top-tier customer service at the branch level.

Candidate will oversee regulatory compliance, cross-sell of financial products, and day-to-day operations, aiming for sustainable growth and strong customer engagement within the Retail Liabilities vertical.

Qualifications

• Experience in retail banking and branch operations.
• Proven ability to drive growth and profitability.
• Strong leadership and regulatory compliance knowledge.

Responsibilities

• Drive deposit growth from existing and new customers.
• Ensure high standards of customer service.
• Promote cross-selling of non-deposit products.
• Lead sales for Mutual Funds and Insurance.
• Generate fee-based income through product offerings.
• Oversee branch administration and day-to-day ops.
• Ensure regulatory compliance.
• Foster a motivated branch team.
• Own branch P&L and break-even.
• Collaborate with internal stakeholders for product and marketing initiatives.

Skills

Sales acumen

Regulatory awareness

Team leadership

Customer service

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.


• Ensure high standards of customer service delivery across all touchpoints.


• Promote and achieve cross-selling targets for non-deposit products.


• Lead sales initiatives for Mutual Funds and Insurance products.


• Generate fee-based income through strategic product offerings.


• Oversee branch administration and ensure smooth day-to-day operations.


• Ensure full compliance with regulatory and internal guidelines.


• Foster a productive and motivated branch team environment.


• Take ownership of the branch’s Profit & Loss and break-even performance.


• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Requirements: