Branch Manager

PeopleStrong Pte Ltd; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

India Shelter in Pune, Maharashtra, invites a Branch Manager to lead a high-performance sales team focused on Home Loans and LAP. You will drive branch growth, ensure operational excellence, and uphold strict credit discipline in a competitive local market.

You will oversee field verification, KYC compliance, and customer service standards while achieving monthly and quarterly disbursal targets and maintaining portfolio quality.

Qualifications

• 3–20 years of experience in branch banking or sales leadership.
• Experience leading a high-performance sales team and driving business growth.

Responsibilities

• Target achievement: own monthly, quarterly and annual disbursal targets for Home Loans and LAP.
• Market penetration: develop new business through networking, builder tie-ups, DSAs/connectors, and direct sourcing.
• Lead, motivate and mentor Sales Officers/Relationship Managers to drive KPIs.
• Pipeline management: manage lead-to-disbursal process and ensure timely login, sanction and disbursement.
• Portfolio quality: ensure high-quality sourcing to minimize delinquency and maintain healthy portfolio.

Skills

Sales Management

Home loan

LAP

Communication

Team work

Team Management

Business Development

Business Strategy

Job description

Posted On 08 Oct 2026

End Date 22 Oct 2026

Required Experience 3 - 20 years

Basic Section

BAND Band 2

Grade M4

Designation Branch Manager

Skills

Skill

Sales Management Loans Home loan LAP Communication Team work Team Management Business Development Business Strategy

Graduation

Job Description

As a Branch Manager, you will be the face of India Shelter in the local market. You are responsible for driving business growth, managing a high-performance sales team, ensuring operational excellence, and maintaining strict credit discipline. You will spearhead the branch's efforts in achieving targets for Home Loans and Loans Against Property (LAP), while ensuring high standards of customer service and portfolio quality.

Key Responsibilities

1. Business Development & Sales Management

Target Achievement: Take full ownership of monthly, quarterly, and annual disbursal targets for the branch in the Home Loan and LAP segments.

Market Penetration: Identify and develop new business opportunities through local networking, builder tie-ups, channel partners (DSA/Connectors), and direct sourcing.

Team Leadership: Lead, motivate, and mentor a team of Sales Officers/Relationship Managers to drive productivity and achieve individual and team-based KPIs.

Pipeline Management: Manage the sales funnel from lead generation to login, sanction, and final disbursal.

Portfolio Quality: Ensure high-quality sourcing to minimize delinquency and maintain a healthy portfolio (NPA management).

Credit Assessment: Conduct preliminary checks on loan files, verify KYC documents, and ensure compliance with internal credit policies and RBI guidelines.

Field Visits: Perform mandatory field verification visits to assess property and applicant credibility, ensuring all fraud-prevention measures are followed.

3. Operations & Customer Service

Operational Excellence: Oversee daily branch operations, ensuring TAT (Turnaround Time) is maintained for loan processing.

Compliance: Ensure the branch adheres to all regulatory requirements, internal audit norms, and standard operating procedures (SOPs).

Customer Relationship: Manage high-net-worth client relationships, resolve escalations, and ensure high levels of customer satisfaction and retention.

4. Team Development & Reporting

Performance Monitoring: Regularly track and review the performance of team members; provide constructive feedback and training.

Reporting: Prepare and submit accurate MIS reports on branch performance, lead conversion, and disbursal status to senior management.