Branch Manager

Sasvitha Home Finance; Madurai District, Salem, Tenkasi; On-site; INR 600,000 - 900,000; Full time

Job summary

Sasvitha Home Finance in Madurai seeks an experienced Branch Manager to lead daily operations, drive business growth, and ensure regulatory compliance at the branch level.

You will oversee loan processing, collections, and customer service, while guiding a high-performing team to meet and surpass targets, manage costs, and maintain strong customer relationships.

Qualifications

• Assess and conduct Personal Discussions (PD) for loan applicants to evaluate creditworthiness and eligibility.
• Oversee overall branch operations, including business development, loan disbursals, and collection activities.
• Drive branch targets by sourcing new business, maintaining customer relationships, and ensuring high-quality portfolio growth.
• Monitor and manage day-to-day administrative functions to ensure smooth branch functioning.
• Lead, motivate, and manage the branch team to achieve performance goals.
• Ensure compliance with company policies, regulatory guidelines, and audit requirements.
• Resolve customer queries and grievances promptly and professionally.
• Monitor branch expenses and ensure cost efficiency.

Responsibilities

• Assess and conduct Personal Discussions (PD) for loan applicants to evaluate creditworthiness and eligibility.
• Oversee overall branch operations, including business development, loan disbursals, and collection activities.
• Drive branch targets by sourcing new business, maintaining customer relationships, and ensuring high-quality portfolio growth.
• Monitor and manage day-to-day administrative functions to ensure smooth branch functioning.
• Lead, motivate, and manage the branch team to achieve performance goals.
• Ensure compliance with company policies, regulatory guidelines, and audit requirements.
• Resolve customer queries and grievances promptly and professionally.
• Monitor branch expenses and ensure cost efficiency.

Skills

Branch Management

Personal Discussion

Loan Collection

Business Development

Team Leadership

Credit Assessment

Branch Administration

Customer Service

Retail Lending

Job description

Role & responsibilities

Role & Responsibilities:

• Assess and conduct Personal Discussions (PD) for loan applicants to evaluate creditworthiness and eligibility.
• Oversee overall branch operations, including business development, loan disbursals, and collection activities.
• Drive branch targets by sourcing new business, maintaining customer relationships, and ensuring high-quality portfolio growth.
• Monitor and manage day-to-day administrative functions to ensure smooth branch functioning.
• Lead, motivate, and manage the branch team to achieve performance goals.
• Ensure compliance with company policies, regulatory guidelines, and audit requirements.
• Resolve customer queries and grievances promptly and professionally.
• Monitor branch expenses and ensure cost efficiency.

Preferred Candidate Profile:

• Proven experience in branch management, preferably in banking or NBFC/lending sector.
• Strong understanding of credit assessment, loan processing, and collection activities.
• Excellent leadership, interpersonal, and communication skills.
• Ability to handle administrative responsibilities and business targets efficiently.

Key Skills:
Branch Management, Personal Discussion (PD), Loan Collection, Business Development, Team Leadership, Credit Assessment, Branch Administration, Customer Service, Retail Lending

Preferred candidate profile

Immediate Joiner